Senior Product Designer, Communications and Conversion

Cerebral · Remote

Company

Cerebral

Location

Remote

Type

Full Time

Job Description

Our Company:

At Cerebral, we're on a mission to democratize access to high-quality mental health care for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible, while tackling the stigmas that surround mental illness.
Since launching in January of 2020, Cerebral has scaled to provide mental health services to more than 700,000 people in all fifty US states. With support from investors like SoftBank, Silver Lake, Access Industries, Bill Ackman, WestCap, and others, and impactful leaders like you, we’ll continue to democratize mental health care and double down on clinical quality and deliver exceptional client outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we’ve accomplished excellent outcomes for hundreds of thousands of clients:

  • 82% of clients report an improvement in their anxiety symptoms after using Cerebral.  
  • 75% of clients who report improvement in their depression see improvement within 60 days.  
  • 50% of clients who initially report suicidal ideation no longer harbor suicidal thoughts after treatment with Cerebral.

This is just the beginning for Cerebral, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality, evidence-based mental health care without high costs and/or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

The Role:

As a Senior Product Designer at Cerebral, you will focus on two of the most important aspects of our experience: communicating our product offerings to our clients and bringing them in the door. You will work across the marketing and growth pillars at the top of the funnel to strategically create, design and test new ideas that can help drive the business forward. You will work alongside product managers, communications, UX writers, engineers, and marketing. Your area of ownership will include the marketing site, email and all forms of user communication, and guidance and direction for landing pages. This role will report to the Sr. Director of Product Design and will be embedded in the product design team, which has a lean, close-knit design culture in a fully remote setting. 

Who you are:

  • Have a track record of designing high-quality products that deliver results. Ability to demonstrate the depth of your design skills to peers and stakeholders
  • Able to clearly present your design process, inspiration and decisions for the choices you’re proposing, backed up by what we know about the users we are serving
  • Experience with qualitative research to understand what matters most to clients, and creating an experience that conveys the value to others
  • Experience with user testing and collecting user feedback on designs, and iterating quickly
  • Experience running and proposing A/B tests at the top of the funnel, and optimizing 
  • Able to work and thrive within a fast paced, agile environment
  • Understand responsive design and best practices
  • 5+ years of experience as a user experience designer
  • Bachelor's degree (or an equivalent degree) in Design or a related field, or equivalent professional experience with the design field

How your skills and passion will come to life at Cerebral:

  • Delight clients by designing high-quality experiences that get users through the conversion funnel 
  • Build world class end to end user experiences: Discovery and concept ideation, flows and wireframes, full-fidelity prototype designs, functional specs
  • Transform customer and business objectives into world class product offerings that are feasible to build
  • Collaborate with product managers, engineers, writers, and the communications and marketing teams
  • Facilitate user testing research and apply learnings to design
  • Work with your PM partners on growth to design multivariate tests that prove out a hypothesis the team has regarding the marketing site and email strategy
  • Collaborate with engineering to ensure visual quality and finesses of the product and user experience
  • Work with the broader design team to ensure a seamless end-to-end product experience for the users coming through the end to end funnel
  • Stay informed and share the latest on UI/UX techniques, tools, and patterns

What we offer: 

  • Mission-driven impact:
    • Shape the future of the #1 largest and fastest growing online mental health care company in the world
    • Build a platform that is improving the lives and well-being of hundreds of thousands of people (and counting)
    • Join a community of high achievers who have a passion for promoting mental health
  • Path to develop & grow:
    • Bi-annual performance reviews & opportunities for promotions - as Cerebral grows, so should you. We build your goals together and forge a career path that is right for you
  • Remote-first model: Work virtually from anywhere in the US
  • Competitive compensation & benefits:
    • Total compensation includes equity/stock options
    • Medical, Dental, Vision, Life Insurance, and 401k provided to all employees
    • Unlimited PTO - we encourage taking the time you need to relax and recharge
    • Top-tier wellness benefits and perks, including bi-quarterly mental health days (8 per year), No-Meeting-Wednesdays, holistic monthly wellness stipend, and access to on-demand health & wellness content
      • $200 WFH reimbursement
  • Culture & connectivity:
    • Virtual social events (e.g., happy hours) enable us to build a sense of community and connect on a more personal level
    • Monthly peer-to-peer recognition allowance via Bonusly allows team members to reward one another for values-aligned contributions
    • Optional in-person company retreats provide an opportunity to augment team-building and celebrate our successes together

The national base salary range (OR the national hourly range for nonexempt positions) offered for this position is outlined below. Cerebral is committed to equal pay for equal work; however, business reasons may dictate variations in pay that are attributed to objective factors, such as a candidate's qualifications and years of experience. Total compensation includes base salary and may include an annual performance bonus and equity/stock options.

National Base Salary Range:
$130,000—$170,000 USD

Who we are (our company values):

  • Client-first Focus - relentless focus on advancing the quality of care, clinical experience, and patient safety
  • Ethics & Integrity - do what is right and demonstrate ethical principles, even when no one is watching
  • Commitment - accountable for fully delivering on commitments to our clients and each other
  • Impact & Quality - make a positive impact and deliver high quality outcomes, based on data and evidence
  • Empathy - act compassionately, listen to seek understanding, and cultivate psychological safety with clients and colleagues
  • Collaboration - achieve our goals together as a united team, strengthened by mutual openness, trust, and diversity of thought
  • Thoughtful Innovation - continuously evolve our ability to deliver on our mission, prioritizing long-term, strategic bets over short-term gains

Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

___________________

Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.

Apply Now

Date Posted

09/15/2023

Views

7

Back to Job Listings Add To Job List Company Profile View Company Reviews
Positive
Subjectivity Score: 0.8

Similar Jobs

Senior Product Designer - Org & Security - Typeform

Views in the last 30 days - 0

This job description outlines a role in developing an intelligent contact management system with AI capabilities The position involves designing user ...

View Details

Senior Design Manager (Infrastructure) - Canonical

Views in the last 30 days - 0

Canonical a leading opensource provider seeks a Senior Design Manager to drive innovation in cloud and AI technologies The role offers remote work glo...

View Details

Product Manager Wallet SDKs - Startale

Views in the last 30 days - 0

The text describes a job alert system where applicants must mention UNSELFISH and use a specific tag to demonstrate they read the post It explains the...

View Details

Senior Business Analyst - Xpansiv

Views in the last 30 days - 0

Xpansiv promotes its role as an energy market innovator with a global platform for environmental commodities The job posting seeks a Business Analyst ...

View Details

Senior Specialist Senior Accountant Shared Financial Services - Make-A-Wish America

Views in the last 30 days - 0

The text describes Make a Wish Foundations mission to grant childrens wishes and their community efforts It outlines job positions with remotehybrid o...

View Details

Full Stack Product Engineer - Jiga

Views in the last 30 days - 0

Jiga is a remotefriendly company focused on empowering engineers with trust autonomy and flexibility They emphasize simplicity ownership and impactful...

View Details