Senior Product Designer - Fulfillment

​​About the Role:

We are looking for a highly collaborative Sr. Product Designer to help drive the design of the Hims & Hers proprietary Rx Fulfillment and Warehouse Management System (WMS) software. You will work closely alongside Design Product Management and Engineering to build a best-in-class product. You thrive when solving problems that tailor to the needs of a niche end-user bringing simple elegant design solutions to complex workflows. You are motivated and ego-free and are constantly looking to improve ideate and refine design. This role will require a hands-on designer who is detail oriented but also feels comfortable being able to flex between broader strategic thinking and tactical execution. In a fast-paced startup-like environment you’re comfortable tackling the full process from defining problems ideating concepts and synthesizing data into solutions that translate complexity into focused designs and prototypes.

You Will:

• Lead Design: Design strong UX that simplifies complex logic through flows journey maps wireframes and prototypes as well as high-fidelity visual designs that elevate the look and feel of our product. Lead large projects or multiple initiatives concurrently with autonomy.

• Innovate and Inspire: Push the boundaries of the Hims & Hers experience. Your work will not just solve problems—it will elevate the standard of care by introducing elegant empathetic and human-centered solutions.

• Champion the User: Advocate for our users by deeply understanding their needs challenges and behaviors. Through research testing and iteration you’ll ensure that our products are not only easy to use but a joy to interact with. Participate in  customer research to develop a thorough understanding of our users’ needs and pain-points then apply those insights into innovative and performant experiences.

• Collaborate and Communicate: You’ll partner with Design Product Managers Research and Engineering to navigate complex problems and together you will drive projects from start to finish. By developing a deep product expertise you will become a trusted partner to stakeholders while ensuring that everyone impacted by your work is aligned throughout. Guide inspire and influence peers and team with exceptional communication empathy and execution.

You Have:

• 5+ years in a UX or Product Design role leading design alongside your cross-functional peers in Product Engineering and Research

• Experience designing for EMR Fulfillment WMS or other back-end platform systems

• You have a holistic approach to design from high-level strategy to small design details

• You’re a self-starter who is solution oriented and you’re comfortable with defining scoping and designing for new opportunities with and without the input of others

• Excellent communication skills and ability to present your decisions and processes clearly and confidently

• Enthusiasm for growth and improvement openness to feedback and ability to work well with other designers of all levels

• Adaptability and excitement for working in a fast-paced environment

• Expert proficiency with Figma

Nice to have:

• Previous experience building products 0-to-1 in a startup

• You understand the basics of React and Platform Systems

• Previous experience in telehealth pharma or healthcare

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO company holidays and quarterly mental health days

• Comprehensive health benefits including medical dental & vision and parental leave

• Employee Stock Purchase Program (ESPP)

• Employee discounts on hims & hers & Apostrophe online products

• 401k benefits with employer matching contribution

• Offsite team retreats

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