Senior Product Designer, Platform

Cash compensation range: $157,000-$181,000 USD annually + equity

About the Role

As a Sr. Product Designer on the Platform Team, you’ll identify opportunities and design experiments to help brokers and consumers find the health benefits that best fit their needs. You will gain a deep understanding of our various users and their jobs to be done so you can design optimal user experiences that empower them through their buying journey when it comes to purchasing and using health benefits. 

You will work directly with product engineers, program managers, and stakeholders in a cross-functional fashion, so you can deliver an impactful experience that supports our brokers when they’re shopping and enrolling in health benefits. In this high-impact role, you will:

• Be the voice in the room that always puts the user first—constantly be looking for ways to balance the user needs with business objectives when designing delightful  experiences while inspiring the Platform Team to go beyond the status quo

• Oversee the user experience of our shopping and enrollment platform in partnership with product managers, and stakeholders

• Collaborate with Product and stakeholders to identify opportunities for growth

• Drive design initiatives from conception to completion – taking ideas from inception to development with multiple iterations that take into account user feedback from usability studies and feedback from your cross-functional team members

• Drive the product copy and language of all of our products and enrollment flows within the platform. Using accessible language is one of our guiding principles 

• Drive user research for your workstreams, leveraging research to help you frame your designs and obtain qualitative feedback throughout your design process 

• Articulate design solutions through flow charts, prototypes, high-fidelity mocks, technical specifications, and production assets. All of your solutions should aim to simplify the complexity of purchasing benefits

• Balance a large volume of design initiatives at high velocity and keep your head straight

• Learn, all the time, every day - and have some fun!

• Passionate about health and finance, and crafting great consumer experiences

• Able to learn quickly and recognize on a deep level that everything is changeable and everything can be better (you possess a growth mindset)

• Unafraid to debate and share your point of view while being receptive to others and being open to feedback yourself

• Is a master of their craft—specifically interaction and visual design

• Leverages research to develop hypotheses and inform design decisions

• Has a start-up mentality - You own your work, you have a bias toward action, and you’re not afraid to fail

• Demonstrates product thinking; problem-solving, goal setting, and prioritization

• Can understand our growth and product strategy and be an active contributor in determining a long-term path to achieving a business outcome

• Inspires and mentors colleagues, sharing processes, skills, and experience to level up the team

• Believes in the design principle of less, but better 

• Experience designing and shipping applications or software features that encompass an end-to-end experience across a variety of platforms

• Generalist product designer who loves all aspects of design. Your IxD chops are as good as your visual design chops

• Strong interaction design skills - defining how an experience should behave based on understanding consumer’s needs, plus consideration of how this innovation will scale 

• Strong visual design skills with proficiency in typography, desktop/mobile UI, color, layout, iconography, aesthetic sense, and how these elements impact product function

• Strong prototyping skills  to demonstrate how a particular flow or interaction will work

• Strong storytelling and presentation skills that enable you to articulate a design vision to a broader audience and other leaders.

• Strong proficiency working with Figma

• Experience leading product direction and strategic thinking while developing product goals, identifying opportunities, and making decisions based on the user and business impact

• A portfolio that demonstrates your skills, the impact of your work, and your ability to tell a story

• A terrific attitude, strong communication skills, and energy to spare!

• Experience working in a startup environment

• Proficiency working with Adobe Creative Suite (Illustrator, Photoshop, After Effects

#LI-RR