Senior Product Manager

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast-growing, dynamic business with a global customer base and team.

Reporting to the CPO, our Senior Product Manager will:

Job Description: • Build and launch successful products in a SaaS B2B software company, working directly with and influencing/inspiring enterprise customers, and serving multiple user and business personas• Own the delivery of the strategic product direction based on clear commercial rationale and robust insights• Coordinate feature launches, including orchestrating testing, documentation, training rollout sequencing, customer communication, and adoption measurement • Generate, gather, and organize ideas for features and improvements for the product, prioritize feature requests, and maintain part of the roadmap • Design product enhancements and communicate designs orally, through diagrams, and through appropriate product artifacts• Demonstrate success producing product management artifacts such as opportunity briefs, prioritized roadmaps, product specs, user stories, wireframes, and customer-facing docs• Achieve stretch goals in innovative and fast-paced cross functional teams • Understand technical elements and communicate them to those who don't• Lead, motivate and develop engineering & design team members• Demonstrate strong leadership and proven ability to operate successfully in a collaborative, matrixed global organizational structure• Follow industry trends through exploring complementary products, meeting with partners, and investigating innovative technologies • Contribute to company-level product planning by developing concepts into specs, evaluating them, and participating as we expand on our strategic product roadmap• Work with product research to conduct data gathering, competitive reviews, customer analysis, market-sizing as required• Perform any other duties within the scope of the key responsibilities as directed

Requirements• 5+ years of SaaS product management experience building enterprise products• Proven track record of successfully bringing products to market & delivering product features that are aligned with company goals and strategy• Expertise in driving product development processes using agile methodologies• Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro • Strong understanding of user-centered design principles, experience working closely with design and UX teams, and proven ability to create exceptional user experiences• Strong track record of driving successful product launches within strict timelines• Ability to dig into business or technical problems and find pragmatic solutions• Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel • A profound understanding of product lifecycle management, user experience design, and market analysis• Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes• Working experience in creating, prioritizing and recommending epics and features• Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions• Working knowledge of application performance and analytics • Experience researching, defining and documenting market, product and platform requirements• Strong understanding of customer needs, pain points, and experience with similar technologies• Track project progress and initiatives in alignment with the roadmap• Exposure to the legal industry (working with lawyers and law firms) is an added bonus

Specification:• Strong collaboration skills, able to build trust and negotiate with senior teams across functions (including product, design, technology, marketing, compliance, business development and sales), and geographies to build products that delight our global customers• Ability to influence multiple stakeholders without direct authority • Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams • Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions• Positive energy and optimism about the future with the determination to get there• "Can do" attitude of empowerment to take 100% responsibility for achieving our mission• Appreciative of direct communication as both an active communicator and eager listener

Benefits

We have a fantastic and inspirational working environment!

• Flexible working
• Wear what you like to work.
• Take your birthday off.
• Competitive benefits package including unlimited Annual Leave.
• Friday afternoon socials and frequent team building events.
• Outstanding offices in great location close to Union Station
• Relaxed and friendly team who genuinely care about each other
• Fantastic training and development opportunities.