Senior Product Manager

Do you have a love for eCommerce, content, and marketing?

Do you crave a collaborative team that doesn't have turf wars and weird territories? Good, we don't like that junk either!

Join a busy product group that works well with each other in a thriving local, Boise-based company of 20+ years.

ABOUT US:

ClickBank is a top global e-commerce platform and affiliate marketplace powering many of the world's leading digital and physical products. ClickBank lowers the barrier to entry for entrepreneurs looking to start an online business and drives sales for online brands looking to establish an affiliate marketing program. The ClickBank platform enables growth through its proprietary affiliate marketplace, as well as powerful back-office tools such as integrated payments, analytics, and risk management. Over 20+ years, ClickBank has built a reputation for reliability and scale. To date, ClickBank has distributed $5 billion in commission payouts in more than 200 countries - without ever missing a payment.

JOB PURPOSE:

Our Senior Product Manager > Content and Marketing helps to drive the roadmap for our content and marketing tools for product sellers and affiliates

• You work with clients and a product team (UX, developers, QA, product marketing, BI, etc.) every day to deliver new solutions to market and iteratively build our payment platform related backend services.
• You have a love for content and marketing solutions. You are familiar with working with UX researchers and designers and delivering usable, simple, effective user experiences.
• You enjoy leading product teams that have a hearty amount of backend work content systems, third party integrations, and API driven solutions. Grooming spectacular developers through this kind of work to robust, clear backlogs is your cup of tea. Common tools you'll use are Atlassian and Slack.
• You enjoy working with key clients and understanding the market and competitive landscape
• You thrive in an iterative development environment designing for holistic solutions and experiences
• You'll work across the whole org with internal stakeholders AND with clients and partners in market research and roadmap validation. ClickBank is a perfect sized company (< 140 employees) where you will know everyone and have easy access to teams/leaders.

Position reports to: Manager of Product Development

Day to Day Responsibilities:

Identify Market Opportunities and Risks

• Weigh strategic value of multiple opportunities through discovery and data analysis
• Help develop product strategy within a part of the overall product portfolio

Understand Business Needs

• Work with internal stakeholders and users to understand needs and possibilities.
• Translates deep understanding of business processes

into solution assessment and development requirements

Discovery and Definition

• Dives into complex systems, tools, and market problems. Develops an end-to-end definition of current realities and future state needs that serves as blueprint and guiding light to many roles in the organization.
• Works with business intelligence/data and development resources to do technical discovery.
• Works with design and business resources to do user

and market discovery

Executes on Product and Service Goals

• Formulates, tests and refines assumptions and hypotheses through user research and testing
• Communicates directions within all areas of the organization based on deep understanding of problems, goals, and validated solutions
• Leads (or supports) development teams using agile and user centered design best practices
• Develops success metrics, testing metrics, and related reporting
• Develops, manages, and grooms the product backlog; makes future decisions based on the value that will be delivered
• Provides leadership in standups, iteration planning sessions, product demo, and retrospectives
• Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
• Champions best practices in software development with a balance of getting things done
• Pays close attention to third party regulatory or compliance requirements

Requirements

• Bachelor's Degree in related field and 3+ years working as a Product Manager (or related) in a modern software development-based enterprise environment, or, equivalent combo of education and experience
• Experience with modern software development product management practices and agile environment, test driven development, and continuous deployment
• Ability to work in a fast-paced environment and in evolving areas
• Proficiency communicatingwith and influencing functional and technical team members at all levels in the organization;creating, prioritizingandaccepting user stories;conductinguser research and testingto understand needs;identifying goals, metrics and analyticsto measure product value; conductingcompetitive researchandanalysis.
• A love of agile, iterative development, build-measure-learn, learn fast/fail fast product discovery, or related is deeply desired (relative to the payments/checkout experience - we're not a willy nilly bunch either)
• Familiarity with SVPG (Silicon Valley Product Group) a plus
• Previous experience in ecommerce, data, accounting systems, or banking/fintech a plus

Benefits

• ClickBank pays for 100% employee and child premiums, spouses approximately $190/month
• Opportunities to work remote, in-office or hybrid
• Company HSA contributions
• Total compensation = competitive base + bonus
• 401k + company match and contribution 100% vested
• Low employee turn-over
• Paid Time Off - very competitive, and it's ok if you use it!
• Flex Days - additional 7 days!
• 9 Paid Holidaysincluding your birthday (because that should be a holiday)
• Easy access work location is near Overland/Cole road near I-84 in center of Boise
• Open modern work space with big windows overlooking Boise valley
• Free snacks and coffee in office (lots of variety with healthy alternatives plus a fancy espresso machine)
• Employee and company charitable contributions
• Frequent company events (bowling, parties, team-buildings, happy-hours)
• and more!

At ClickBank, we have a laid-back, yet high performing culture. Our team is everything to us! We believe in treating our employees well, having fun together, and cultivating an exciting collaborative environment! #WorkHardPlayHard