Senior Product Manager

See yourself at Twilio

Join the team as our next Product Manager in our User Authentication and Identity team.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco we have presence throughout South America Europe Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio we support diversity equity & inclusion wherever we do business.

About the job

This position is needed to craft and deliver on the vision strategy and roadmap for Twilio’s User Authentication and Identity product portfolio

Twilio is looking for a Product Manager to join the User Authentication and Identity product team of our Communications business unit. You will understand the needs of our customers for user verification/authentication and build products that solve that need at global scale. Working side by side with other product managers and engineering counterparts you will collaborate to craft and deliver on the vision strategy and roadmap for authentication and identity verification at Twilio.

Responsibilities

In this role you’ll:

• Be the voice of the customer in every conversation and decision and ensure we build world class products that our customers love and value.

• Own the product strategy roadmap and release cadence for various packages of Twilio’s lookup product.

• Support your engineering team in delivering quality features efficiently and your global go-to-market team in selling them.

• Get your hands dirty align executives convince peers and coordinate dependencies to get-it-done.

• Seek out unique points of view to deliver products that reflect the global population and make communication more inclusive for all

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum of 5+ years of Product Management or related experience building customer-facing cloud products for businesses or developers.

• Experience working in an agile/SCRUM development process with globally-distributed teams and customers occasionally working non-standard hours.

• Strong technical analytical and UI/UX design understanding.

• Ability to speak and write in English fluently.

• Bachelor in Computer Science Engineering or equivalent practical experience required.

Desired:

• Experience building products/services related to APIs identity verification authentication fraud billing messaging or telecom.

• Experience working with direct sales marketing and defining pricing/packaging

Location

This role will be based in Colombia Latam. Approximately 10% travel is anticipated.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio including in addition to competitive pay things like generous time-off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems take initiative pitch in when needed and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So if you're ready to unleash your full potential do your best work and be the best version of yourself apply now!

If this role isn't what you're looking for please consider other open positions .