Senior Product Manager

Blucora has a bold aspiration: we are committed to giving all people the tools needed to lead healthy financial lives - tools often reserved for the wealthy.

We now turn to the next leg, developing the technological tools that make our vision of financial health for all a reality. Atypical for the financial services industry, we take a contemporary approach to strategy and product development that is founded in user insights, rapid testing, and a singular focus on driving end-user value.

Since charting new territory daily is part of everyone's job at Blucora, we've attracted team members who thrive on the challenge, encourage each other, and are passionately committed to the goal. If you agree that problem-solving is a team sport, and feel energized by a good debate, deep-dive research, or a fun night out with colleagues, we might be the right firm for you!

Position Summary

Avantax Wealth Management, a subsidiary of Blucora and sister company Avantax Planning Partners and TaxAct is seeking a Senior Product Manager - Digital Experience who understands the value of data and is inspired to unleash delightful experiences that make a meaningful difference in our customers' lives.

As a Senior Product Manager - Digital Experience, you will drive the vision, strategic roadmap, and delivery of critical experiences and common capabilities to improve our End-Client experience. In this critical role, you'll be collaborating closely with engineers, data scientists, Customer Success teams, and other Product Managers across the company. You will have the opportunity to frequently interact with the most senior leaders of the business and customers.

Essential Duties & Responsibilities

To be successful, you will need to understand digital experiences, data integration, and contribute to a culture that supports the following:

• Empowered, dedicated technology and product teams organized around key customer experiences.
• Architecture that allows for deep integrations, data re-use/insights, and supports seamless user experiences.
• Unlocking data, powering insights that enable a seamless end-client experience.
• Collaboration that fosters a learning environment to focus on outcomes over output.
• Deep customer empathy and insights are reflected in a strategic product roadmap that our customers and employees are excited about.
• Rapid innovation and problem solving across all areas of the key experience - internal and external.

Additional Responsibilities:

• Owns assigned product(s) and is the Product Owner's role within the SCRUM process.
• Manages product plans by ensuring changes in the market, business priorities including integration needs, and technology advancements are reflected.
• Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved.
• Prepares and presents product plans. Identifies risks and challenges, opportunities and growth strategies, business integration needs, and retirement plans.
• Prepares and presents product roadmap reviews as well as provides product's general strategic direction.
• Manages project inventory during the budget planning process and prioritizes as necessary to execute against plan throughout the year. Determines release dates.
• Provides content for product roadmaps, ensures timely delivery, and provides business reasons for any changes/revisions made to roadmaps.
• Engages and interacts with clients during feedback sessions, focus groups, user groups, and requirements gathering sessions.
• Practice open and honest communications with stakeholders.
• Acts as product launch manager when appropriate for new products or rollouts of major releases.
• Collaborates with senior management to provide content for market messages, and as-needed RFPs (request for proposal).
• Completes business scope documents and defines and documents user personas for individual products.
• Acts as an escalation point for client issues that require product change resolution (does not include standard problem escalation process).
• Other duties as defined.

Education and Experience

• Bachelor's degree in business, computer science, or a related field.
• 3-7 years of Product Management work experience in a tech company, financial services company, or equivalent experience.
• Demonstrates strong problem solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data, and industry trends.
• Detail-oriented with a clear ability to work independently under management/time pressure.
• Knowledge of development processes.
• Demonstrates excellent verbal and written communication skills.
• Resourceful, team player, high energy, and flexible. Ability to work in a fast-paced environment.
• Motivates a cross-functional team, as well as strong negotiation skills.
• Strong attention to detail and accuracy.
• Ability to multi-task and quickly shift priorities when needed.
• Desire to remain current with the latest technologies and best practices.

Physical Demand & Work Effort

• Keying/typing, standing, walking.
• Sitting for an extended period.
• Constant mental and/or visual attention; the work is either repetitive or diversified requiring constant alertness in an office environment.
• The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during the normal performance of the job.
• Compliance with company attendance standards.

Comprehensive Benefits

We offer a competitive salary, outstanding benefits package that includes medical, dental, vision, life insurance, paid vacation and sick days, paid holidays, tuition reimbursement, and 401(k) with company match.

#Avantax

At Blucora, we believe our work benefits from the diverse perspectives of our employees. As such, Blucora welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Blucora, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions.

Blucora, Inc. and its subsidiaries, Avantax Wealth Management, Avantax Planning Partners (formerly HK Financial Services), and TaxAct are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under federal or state law. Blucora considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law.

If you need assistance or accommodation due to a disability, you may contact us at [email protected] or by calling 972-870-6000 to speak with a member of the HR Talent Acquisition team.