Senior Product Manager

At Noonlight, an Alarm.com company, our mission is to protect and comfort people so they can live freely. What began as an app focused on helping people walk safely from point A to point B, is now a suite of emergency response APIs backing some of the smartest home, health, and lifestyle products in the IoT market and upgrading the commercial security industry.

We're looking for an experienced Product Manager who can own the development and execution of our video verification product - one of the fastest growing areas of the business. As the product owner, you’ll define the strategy and roadmap and help us scale quickly to meet the growing demand. Within this role, you will work cross-functionally with engineering, operations, and sales to continuously deliver value to our customers by designing new features and capabilities to solve their most pressing problems.

What You’ll Do

• Become a product expert and develop a deep understanding of how video verification delivers value to our customers and how it fits into Noonlight’s larger platform strategy.
• Partner with Growth and Customer Success to understand and represent the needs of existing and prospective customers.
• Facilitate product discovery activities to understand how Noonlight can continue to progress towards our three pillars: Zero missed emergencies, Fastest response, and Zero false alarms
• Design and run experiments to test hypotheses, collect data, and monitor performance to quickly iterate on ideas for new product features and UX improvements.
• Develop a product roadmap and lead and align cross functional teams - engineering, operations, customer success and marketing to execute on the vision.
• Define a set of KPIs to measure business and operational impact, and be able to analyze them and utilize them in decision making processes.
• Take ownership for product execution; manage the backlog, define requirements and success criteria, determine prioritization for the work and partner with engineering to bring the product to life.

What Excites You

• Saving people, pets, and property in real life emergencies
• Building and scaling technology to optimize human performance
• Working in a fast-paced environment, wearing multiple hats, and rolling up your sleeves to drive massive impact
• Empowering emergency responders to provide the fastest, most informed response in the event of a real emergency.

What Excites Us

• Experience designing products for technical and non-technical users across multiple interfaces (Native/Mobile, Web UIs, and APIs)
• Excellent written, verbal, and visual communication skills
• Willingness to test, learn, and improve in quick cycles
• Deep understanding of industry trends and customer insights
• Passion for helping people
• Strong planning and project management skills
• Strong sense of ownership, work ethic and self-motivation
• Exceptional problem solving/analytical skills and ability to explain complex ideas simply

Requirements

• 5+ years product management or related industry experience.
• Bachelor's degree (or foreign degree equivalent) in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field and 2+ years of experience.
• Experience analyzing complex, large-scale data sets and making decisions based on data.
• Displaying leadership, organizational and execution skills.
• Proven communication skills.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. Alarm.com was named to Fortune Magazine's list of the top 100 Fastest Growing Companies in 2021 and adds to the meaningful work we do to give property owners peace of mind, help them conserve energy and water, and stay connected to loved ones. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS
Alarm.com offers competitive pay and benefits including a wide choice of healthcare options with generous company subsidy, a health savings account option with company contribution, 401(k) with employer match, paid holidays and paid time off increasing with tenure, paid maternity and paternity leave, company paid STD/LTD and life insurance, flexible spending accounts, and a casual dress work environment.      

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, record keeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

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