Senior Product Manager

We are Brain Corp and we build AI solutions for robots and automation services. We power the world’s largest fleet of robots operating in commercial public spaces. By injecting intelligence into solutions from trusted manufacturers, we are able to transform organizations’ manual operations into automated workflows - making the lives of people safer, easier and more productive. Our robots are running around thousands of stores, schools, warehouses, hospitals, offices, airports and more, solving practical challenges with revolutionary solutions. Brain Corp is funded by the SoftBank Vision Fund and Qualcomm Ventures. For more information on how we are turning robots into tools that serve a purpose and to learn how you can become a brainiac, please visit: https://www.braincorp.com/.

Position Summary: 

The Senior Product Manager will identify market problems and align with meaningful use cases, requirements, and go-to-market strategies for our robotic AI technology BrainOS® and associated product lines. 

Brain Corp is a customer-obsessed company and our product managers engage directly with our customers (end-users and manufacturers) to understand problems and define opportunities. The Senior Product Manager will also partner closely with engineering, program management and other stakeholders to increase customer delight, drive sales and deliver the right business outcomes. The Senior Product Manager will work with a dedicated team of professionals in a fast-paced, innovative, and collaborative start-up like environment. 

The ideal candidate is excited about developing bleeding-edge technology for an emerging market, is both technical and business-oriented, and is motivated to ensure that Brain Corp remains a market leader in the autonomous mobile space. 

Duties and Responsibilities:

• Help lead Brain Corp’s product vision, strategy, and development across our robotic AI technology BrainOS® and associated product lines
• Engage directly with our customers (adopters, end-users and manufacturers) to understand problems and define opportunities
• Build quantitative and qualitative use cases to drive new products, features, service proposals, and market expansion plans.
• Collaboratively develop the necessary requirements to focus and clarify “the what and the why”
• Prioritize product requirements, and develop and manage roadmaps to increase customer satisfaction, meet key milestones and achieve business OKRs.
• Collaborate with program management, UX design, product engineering, and market-facing teams across the organization to ensure timely and cost-effective delivery of product releases and proof-of-concept prototypes
• Work directly with US and international channel partner’s technical and business teams to launch and support Brain Corp technology on a range of robotics.
• Be an active participant in customer management, sales and marketing initiatives, to support new product offerings. 
• Other duties and projects as assigned.

What you need:

• 5-8 years of hands-on product management / product development experience (with an eye toward the ability to perform in a senior level role).
• Focused on customer-centricity in all decisions and outcomes
• Intellectually curious
• Enthusiastic, excited and adaptable  
• Outstanding presentation and communication skills 
• Resilient and flexible mindset that gravitates to problem solving and decision making
• Excellent organizational skills.
• Ability to celebrate success and learn from failure
• Prior experience building, launching and managing successful B2B products.
• Experience collaborating across cross-functional areas (sales, marketing, product development, operations) is essential.
• Willingness and ability to roll up sleeves and get into the details is a must.
• Ability to travel to domestic and international sites regularly (30% travel).

Things that make a difference:

• Previous responsibility for significant market share and brand growth at scale is highly desired.
• Strong technical (software AND hardware) capability
• Understands and embraces disruption, both internally and externally
• Startup/rapid growth-stage technology company experience is highly desirable. 
• Highly collaborative and team oriented.
• Solid project management skills.
• Keen interest in new technologies.

Our Values:

1. Customer-Focus: We are committed to listening and responding with a sense of urgency to the needs of our internal and external customers.
2. Simplicity: We believe in simplicity, efficiency, and pragmatism. Complexity is our enemy.
3. Staying Curious: We do not default to the status quo and know we can do better. We believe that the best ideas win and that many of those ideas have not yet been imagined.
4. Disagree and Commit: We maintain that disagreements and debate are essential for arriving at the right decision; however, we have a bias towards quick decision-making. Once a decision is made, we will honor and commit to it but will pivot when necessary.
5. Accountability: We have high standards and follow through. Colleagues can rely on us and we deliver results.
6. Shared Purpose: We advocate that work should be fun and collaborative. We 
7. believe in humility, kindness, and respect in all our interactions. We embrace a culture of diversity, equity, and inclusion for all.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions may require maintaining the physical condition necessary for sitting, walking or standing for periods of time; operating a computer and keyboard; talk and hear at normal room levels; using hands to finger, grasp, and feel; repetitive motion; close visual acuity to prepare and analyze data and figures; transcribing; viewing a computer terminal; extensive reading; lift, push, carry, or pull up to 50 pounds. Work may require the uncrating of robot products to include floor cleaning scrubbers and other machinery.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate. Sound level may be elevated at times at customer locations.

Employees are exposed to the typical office environment with computers, printers and telephones but also expected to travel to customer locations which include retail stores and warehouses. The installation, setup and testing of our product occur during business off-hours. Therefore, when traveling to customer sites the employee can expect to work either late in the evening (9 p.m. to 2 a.m.) or early in the morning (3 to 8 a.m.). Domestic & international travel up to 30% required.