Senior Product Manager

About the Role

In this opportunity as Sr. Digital Product Manager you will:

• Ensure customers digitally find the products and services to meet their needs, and seamlessly try, buy, or renew to help allow our customers to realize their goals.
• Analyze online and offline customer journeys to identify a robust backlog of opportunities to remove barriers to buying and renewing solutions digitally.
• Lead a cross-functional team to prioritize, test, measure and iterate on programs to improve traffic, both paid and organic, and funnel conversion rates to achieve digital targets for the business.
• You will develop and actively maintain an end-to-end journey map, analytics scorecards, A/B testing plans, and a backlog outlining the customer themes, epics, and stories while prioritizing efforts to focus on the highest impact work for customers and stakeholders.
• You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance.
• At the end of the day, we're looking for individuals who will enable Thomson Reuters to think big, make it simple, and move fast.

About You

You're a fit for the role of Senior Digital Product Manager if your background includes:

• You can understand technical requirements needed to drive optimal customer experience
• 5+ years of experience working in the digital space as a product manager of a B2B or B2C digital product

• Experience with digital testing methodology and tracking
• Experience developing products in an agile (scrum preferred) environment, with a proven understanding of how to apply the agile methodology to the customer journey, including but not limited to digital marketing, sales funnel optimization, online CX optimization, messaging content, commercial policy and pricing and promotion
• Proven ability to take initiative within a matrixed organization to build strong, productive relationships based on excellent communication and A+ interpersonal skills
• Demonstrated experience in driving user/customer growth goals in a fast-paced environment in multiple customer groups or companies
• Excellent communication skills both written and verbal and proven track record of driving influence without direct lines of reporting
• Ability to prioritize effectively by balancing competitive analysis, industry trends, customer
• feedback, and company vision.

#LI-PK1

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.