Senior Product Manager

Cloud cost management is one of the biggest challenges organizations face today. As cloud adoption continues to accelerate, so do the complexities and costs associated with it — and macroeconomic conditions only increase pressure to prove cloud efficiency. That’s why we built CloudZero: a SaaS platform at the intersection of next-generation cloud cost management and FinOps. CloudZero ingests billing and usage data from all cloud, SaaS, and PaaS providers, organizes it in real time according to our customers’ business structures, lets customers view it at any level of time or resource granularity, and empowers cloud business optimization.

To date, we’ve raised over $52 million from leading venture capital firms across the country. We’re solving problems of massive scale, business importance, and complexity in a space that needs it more than ever. In 2023 and 2024 we won the New England VC “Hottest Start-Up” award and “Boston’s Best Places to Work” List. We are growing rapidly and would love for you to be a part of it!

About the Role
We’re looking for a Senior Product Manager to help ensure that the teams are doing continuous customer discovery and that the solutions your teams are coming up with are viable and valuable for our customers. Our customers love our product, we want to continue to delight them as we solve more and more of their problems in this area

Responsibilities:

• Work alongside design and engineering leads conducting product discovery for small cross-functional product teams.
• Be responsible for the successful launch of everything that the team ships, which means being accountable for the quality of the product solution and the impact it has on our customers and the business. You’ll define meaningful outcomes and measure results against those standards.
• Influence roadmap decisions with data-driven feedback from multiple sources and present compelling cases for new and improved functionality
• Present roadmap and feature decisions to internal and external senior leadership and build consensus around product priorities
• Work alongside Sales and Product Marketing to effectively launch and market our features.
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Assess current competitor offerings, seeking opportunities for differentiation
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Build strong relationships with various internal teams, leadership, and business stakeholders

Requirements

• You have 5+ years of product management experience with SaaS products, preferably on a B2B product.

• You pride yourself on your ability to collaborate with others. You are exceptional at outbound communication, both written and verbal.
• Combination of deep technical knowledge and a customer-focused mindset
• Self-starter who can think strategically and consider a broad range of factors when solving/prioritizing issues and making decisions
• You can work with your core working hours based on the US Eastern time zone. We are a 100% remote-first company so you can work anywhere in the United States.

Equal Opportunity Employer
CloudZero is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status. All job offers are contingent upon the candidate passing background and reference checks.

CloudZero automatically identifies cost issues, gives those insights to relevant teams, and delivers the context you need to get back on track. Companies are spending enormous sums of money on AWS — yet many don’t know how much it costs to run a single product feature or support a particular customer. CloudZero enables companies to gain visibility into business-relevant dimensions without the typical pitfalls of legacy cloud cost management tools, like mandatory tagging, challenges with cloud-native infrastructure (e.g., Kubernetes or multi-tenancy) — or general engineering un-friendliness.