Senior Product Manager

We are seeking a talented Senior Product Manager to oversee the successful execution of product and project deliverables for our customers. This role offers an exciting opportunity to shape the future of this position, fostering strong relationships, driving positive change, and managing teams effectively. The ideal candidate will possess strong leadership, accountability, product development abilities, problem-solving skills, and communication capabilities. Leading a development team and collaborating closely with other teams, the Senior Product Manager will ensure the delivery of products on time, within budget, and in scope, playing a crucial role in meeting customer satisfaction. This position requires time shift availability for offshore locations until 3 pm EST.

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Responsibilities

• Thoroughly understand the context of features to effectively break down, create, and refine user stories with development team members, articulating functional and non-functional requirements and user story acceptance criteria
• Facilitate team ceremonies, including development team backlog refinement, sprint reviews, and system demos
• Lead and ensure the successful delivery of products on time, within budget, and meeting the quality standards set by the Product Management team
• Communicate progress and outcomes to stakeholders effectively, managing expectations and aligning with organizational goals
• Support change management by providing necessary context and information during shifts in project direction
• Validate and accept the team's work, ensuring all artifacts meet the User Story Acceptance Criteria for feature acceptance
• Prioritize development team commitments, incorporating product feedback to maximize return on investment
• Identify, communicate, and escalate risks and impediments with urgency, developing solutions to ensure timely deliverables
• Swiftly address dependencies and blockers to maintain project momentum
• Generate regular reports on project status, highlighting achievements, risks, and recommended actions
• Lead teams without formal authority, ensuring accountability and meeting deadlines in a collaborative manner
• Establish, maintain, and enforce effective ways of working within the team
• Maintain tool hygiene to accurately represent team work, including User Story creation, team backlogs, and dashboards

Requirements

• Bachelor's or Master's degree in a relevant field
• Minimum of 5 years of experience as a Delivery Manager or in similar roles
• Demonstrated experience in managing large teams or high-impact projects
• Participation in at least 8 projects or launching 2+ products or key product capabilities to the market, including post-launch maintenance and customer support
• Strong analytical skills and meticulous attention to detail
• Experience in managing or collaborating with fully remote teams
• Proactive problem-solving skills, with a knack for identifying issues and formulating effective solutions
• Advanced level of proficiency in English, both spoken and written

Nice to have

• Experience with agile methodologies and tools such as JIRA or Confluence
• Background in customer experience enhancement or customer journey mapping
• Knowledge of the latest industry trends and technologies in product management

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
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