Senior Product Manager

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car. Their brainstorming session sparked the concept of a more rewarding way to shop, starting with the idea of earning online Cashback.

From those late-night musings emerged the ShopBack Group, now the leading shopping, rewards, and payments platform in Asia-Pacific. With over 45 million shoppers across 12 markets (and counting!), ShopBack now facilitates more than half a million transactions daily for over 20,000 online and in-store partners.

Fresh off its debut in the European market, ShopBack is on the lookout for thrill-seekers to embark on this exhilarating journey to build The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

Warning: Not for the faint-hearted. Possible side effects may include spending more on shopping (but don't worry — you earn Cashback).

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Your Adventure Ahead

• Lead strategy/product direction, owning the end-to-end user experience
• Identify industry trends, conduct market/competitor/user research for consumer-facing products and tools
• Manage senior stakeholders - have strategy and planning discussions with business leaders and provide execution updates, co-own financial targets for the performance of the product
• Identify key levers that have the most impact on business, and share creative product solutions
• Work with a diverse and multicultural team from diverse backgrounds
• Lead product management - take ownership of ShopBack products, from product ideation, design, technical development, testing, and rollout, to post-launch improvements and iterations
• Partner closely with engineering, UX, data, operations, and finance leaders and local/regional teams to build product solutions in each market
• Collaborate closely with product marketing and commercial teams to drive GTM strategy, and ensure strong internal stakeholder communication in place

Essentials to Succeed

• A proven history of success in product management roles: min 5 years in product management and have shipped products with well-defined metrics 
• Entrepreneurial mindset: you must be comfortable rolling up your sleeves, thriving in ambiguity, and getting the work done with uncertainties and able to react fast to change when needed
• Prior experience in owning/driving the building and shipping of complex consumer-facing products at scale is preferred, with a good understanding of B2C products
• Prior experience in managing complicated systems is preferred (e.g. recommendation system, pricing engine, search system, order system, etc) 
• Prior experience in handling requirements from different business units and delivering product features with the most optimized outcome to the best interest of different stakeholders as well as a successful product launch with an excellent user experience
• Prior experience in developing and understanding strategy with a strong aptitude for determining the optimal way to position products in the market.
• Strong communication skills to effectively communicate business or technical information with different audiences verbally or in writing
• Passionate about pushing boundaries and creating value in your product space - the role is not about just doing the minimal, genuine excitement for solving problems and a strong sense of empathy for our users 

Exclusively for ShopBackers

* Hybrid working and work-from-anywhere benefit

* Competitive compensation

* Transparent career progression paths and learning opportunities

* Candid, open and collaborative culture

* Talented and driven teammates across the world

* Fun-filled activities and celebrations all year round