Senior Product Manager - AI

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. 

As a Senior AI Product Manager for Large Language Models, you will spearhead the strategic vision and development of Uniphore's AI product portfolio centered around advanced language models. Leveraging your recognized expertise in the field, you will provide guidance and leadership to enhance the capabilities and performance of our large language models, focusing on aspects such as accuracy, latency/concurrency, cost-effectiveness and multi-modality. This role requires you to be an industry authority, contributing to groundbreaking product research and innovation. 

Responsibilities

• Collaborate closely with AI Labs and Engineering teams to establish partnerships and collaborations, while overseeing integration efforts. 
• Define and prioritize precise product requirements, informed by your profound domain knowledge of large language models. 
• Lead engineering teams throughout the entire product development lifecycle, ensuring smooth integration and deployment of AI models. 
• Stay abreast of partner roadmaps and release schedules to construct an AI technology roadmap for seamless integration. 
• Partner with Product Management and AI/Engineering leadership to align integration work with Uniphore's overarching product roadmap and release cadence. 
• Collaborate cross-functionally to synchronize the AI product roadmap with marketing, operations, and essential milestones. 
• Regularly furnish progress reports on integration efforts to Product Management leadership and operational teams. 
• Ensure comprehensive documentation accompanies new integrations and updates to existing ones. 
• Act as a central point of contact for inquiries from diverse business units regarding integrations. 
• Regularly stay informed about state-of-the-art advancements in large language models

Experience / Qualifications

• Possesses a minimum of 7 years of experience in delivering AI-powered products, including at least 5 years of dedicated Product Management expertise. 
• Demonstrated mastery in large language models and multimodal models, with a proven track record of delivering successful AI products. 
• Holds a Bachelor's or Master's Degree in Computer Science, IT Engineering, or related fields. 
• Exhibits exceptional analytical prowess, strategic thinking, leadership, problem-solving, and project management skills. 
• Combines meticulous attention to detail with the ability to innovate and tackle challenges on both a macro and micro scale. 
• Flourishes in a dynamic, fast-paced environment, skillfully navigating ambiguity.

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.

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