Senior Product Manager (AI/ML)

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers connect and simplify their operations, keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.

Cin7 is expanding very quickly with a mission to empower product sellers to thrive by making selling as easy as buying. We are committed to this mission to become the leading Inventory Management Software brand in the world.

Serving over 8,000 customers globally, processing more than 125 million orders per year, and supporting over $35B of Gross Merchandise Value, Cin7 has been rated best overall in inventory management software in 2024 by Forbes Advisor.

As a Senior Product Manager at Cin7, you’ll engage with customers, partners, and employees to better understand market needs, analyze the success of current products, align resources to organize our roadmap and oversee the execution of the feature development. You’ll be responsible for understanding and navigating the competitive landscape and developing a compelling plan for Cin7 to win based upon proven past experience, technical innovation, and product vision. Our goal is to build the best Product department on the planet and build a world class application. You will help us do that.

If you always STRIVE to be your best, you’re PASSIONATE, you love to INNOVATE and COLLABORATE, and you have a strong sense of INTEGRITY, you may be ready to put our company values into practice!

Does this sound interesting?

If so, here’s what you’ll do in this role:

• You’ll participate in introducing new technology to our tech stack such as AI/ML models for evaluating inventory, sales history and proposing inventory forecasts to customers
• Constantly monitor and synthesize competitive, technology, and customer trends and disruptions in the marketplace. 
• Define and track key commercial performance indicators.
• Take ownership over key revenue metrics across these new technologies.
• Target revenue and customer growth through product, process or other changes.
• Identify commercial opportunities for product evolution, expansion and/or partnering.
• Lead partnering conversations to address adjacent customer problems.
• Provide direction on where the market is going and how to get there first.
• Track all defined deliverables from conception through launch, leveraging (and improving) established processes, tools, and communication methods.
• Interview the market, launch and manage beta programs, collaborate with internal teams to capture “voice of customer”, gather and rank competing priorities, and improve the product.
• Define, articulate, and deliver a product strategy that has both vision and a foundation in Cin7 unique capabilities and products strengths.
• Drive product vision, strategy and roadmap for building the ecosystem of partners with whom Cin7 integrates
• Work closely with product design to translate requirements and customer feedback into initial mock-ups and prototypes.
• Propose roadmap priorities and work with Product Owners, User Experience Designers and Business Analysts to make sure we build the right thing
• Actively drive and present product plans and reviews, demos, and competitive analyses with internal teams, partners, and executive leadership.
• Help lead go-to-market activities, working closely with marketing to ensure new products and features are released to market with high customer uptake.

Here’s what you’ll bring with you:

• Proven background as a product manager or similar role (preferably global)
• Experience in eCommerce, logistics and/or order entry preferred
• Experience in product lifecycle management
• Background in Agile product development
• Experience and/or passion and knowledge for cutting edge technology such as artificial intelligence and machine learning
• Experience leading cross functional teams through discovery processes
• Experience in testing and launching products in market
• Excellent communication and stakeholder management skills
• Ability to analyze customer and team feedback to develop strategies and plans to deliver customer outcomes
• Experience in partner management and commercial arrangements preferred
• An on-going desire to learn and grow as a professional and become a thought leader in your space.

Why CIN7?

CIN7 is a leader in one of the most exciting software verticals right now, and we're growing exponentially. We're looking to add people to our team who are passionate about working with a fast growth tech company. 

At CIN7, we make great products available to everyone. Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations. We pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world. CIN7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock.

We value diversity at Cin7, and bring people into the heart of everything we do. We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team