Senior Product Manager (Cedar Pre: POS & Operator)

U.S. healthcare is frustrating and deeply flawed. Cedar's mission is to drive better outcomes for everyone involved, including providers, insurance companies and the people they serve. At a time when consumer-friendly healthcare experiences are more critical than ever, our platform is uniquely equipped to solve problems that lead to billing issues and administrative waste. At Cedar, know that your work will have a meaningful impact on people's lives.
Cedar is looking for a Senior Product Manager to drive the Point of service offering and all staff-facing capabilities for the Cedar Pre product, Cedar's fastest growing product offering.
You will drive product differentiation for Cedar Pre by identifying & delivering on opportunities:

1. at point of service
• e.g., increase patient engagement and self check-in rates by enabling patients to self check-in at point of service
2. to empower staff workflows
• e.g., increase front-end collections and reduce claims denial rates by empowering a more efficient / higher accuracy review of Cedar-captured insurance policy data in advance of visit

You will also enable go-to-market of the overall Cedar Pre product as the product owner supporting implementation and launch of early beta client integrations.
For Point of service and Operator capabilities, you will create the product strategy, own the backlog, launch new capabilities with alpha customers and collaborate with commercial leads to influence product positioning & pitch. The ideal candidate has experience working with enterprise clients resembling the large, multi-state health systems that Cedar has as its clients, coordinating and influencing senior stakeholders.
At a high-level, the role will involve:

• Product Discovery: driving product discovery with providers, patients, and our internal teams to identify problems worth solving and validating solutions.
• Product development : working with your squad (design, engineering, and data science) to execute on your roadmap for point of service and Operator
• Collaborating with commercial teams, clients and partners : manage relations with commercial + client teams; influence how we position, sell and deliver the Cedar Pre product, especially with respect to differentiation at POS and via our staff workflows.
• Collaborating with Operations and Finance to support compliance and risk and manage costs.

Cedar is committed to a flexible work environment, so this, as well as many of our roles, is remote-friendly.
Responsibilities

• Lead product discovery through direct client engagement and desk research in order to gain market insights and drive product strategy
• Develop and lead execution on a roadmap for the product development team (engineering, design, data science) which aligns with our overarching product strategy
• Define measurement strategies for your team, your product, and product launches and partner with data science to implement and draw out insights
• Define go-to-market strategy for releases within your product area and partner with sales, account management, marketing, and product operations to ensure flawless delivery and full value for customers
• Develop and share thought leadership around your product

Required Skills & Experience

• 4+ years of product management
• Experience building successful products through technology partnerships
• Experience working with senior stakeholders at large enterprises
• Strong interpersonal and project management skills
• Effective communicator
• Strong analytical and data driven approach

Bonus Qualifications

• Technical background, especially with integrated products / systems
• Prior knowledge of the healthcare space (providers, insurance companies, tech companies...), specifically within the Revenue Cycle Management (RCM) and/or Patient Access space

Compensation Range and Benefits

• Salary Range*: $164,000 - $193,000
• This role is equity eligible
• This role offers a competitive benefits and wellness package

*Subject to location, experience, and education
What do we offer to the ideal candidate?

• A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
• Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
• Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
• 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
• Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
• Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
• 401k plan with 3% employer non-election contribution
• Access to hands-on mentorship, employee and management coaching, and a stipend for learning and development resources to help you grow both professionally and personally

About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
Today, Cedar helps over 15 million patients annually-and partners with more than 50 leading healthcare providers, including Yale New Haven Health, Summit Health, Novant Health, Allina Health, Providence, ChristianaCare, Blue Cross Blue Shield of Arizona, CommonSpirit Health and Blue Cross Blue Shield of Massachusetts.