Senior Product Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Product Manager in India.

This role focuses on building and scaling an advanced AI-driven platform that enables enterprises to test Generative AI-powered IVR systems through automated real-world phone interactions. You will own the full product lifecycle, from strategy and discovery to delivery and continuous improvement, in a highly innovative space at the intersection of conversational AI, telephony, and quality assurance. The position requires strong product leadership to translate complex AI/ML capabilities into scalable, customer-centric solutions. You will work closely with engineering, design, QA, and go-to-market teams to shape a product that directly impacts how enterprises validate AI voice experiences before production. This is a high-ownership role where your decisions will influence product direction, user experience, and market adoption. The environment is fast-moving, cross-functional, and deeply technical, requiring both strategic thinking and hands-on execution.

• Define and own the product vision, strategy, and roadmap for a GenAI-powered IVR testing platform aligned with business objectives.
• Translate customer needs and market insights into clear product requirements, user stories, and prioritized backlogs.
• Lead product discovery, validation, and feature definition using data, customer feedback, and AI/ML insights.
• Collaborate with AI/ML engineers to define evaluation frameworks, testing methodologies, and performance benchmarks.
• Partner with engineering, design, QA, sales, and marketing teams across the full product lifecycle.
• Drive product launches, go-to-market coordination, and stakeholder alignment across regions and time zones.
• Own product documentation, compliance readiness, and release materials to ensure smooth and secure deployments.
• Monitor product performance through KPIs, analytics, and user feedback to continuously optimize adoption and impact.

Requirements:

• 10+ years of product management experience, including at least 3 years in a senior or lead product role.
• Proven experience delivering successful B2B or B2C products at scale in complex environments.
• Strong hands-on experience with AI/ML products, including understanding of model lifecycles and production deployment.
• Solid knowledge of Generative AI concepts such as LLMs, prompt engineering, RAG, and evaluation methodologies.
• Strong analytical skills with experience using product analytics and data tools (e.g., Mixpanel, Amplitude, Looker).
• Experience working in Agile environments with tools like Jira, Productboard, or similar platforms.
• Excellent communication skills with the ability to influence technical and non-technical stakeholders.
• Proven ability to lead cross-functional teams and manage complex product launches.
• Experience in SaaS, conversational AI, or enterprise platforms is highly desirable.
• Knowledge of telephony systems, IVR platforms, or voice infrastructure (e.g., SIP, VoIP, Twilio, Amazon Connect) is a strong plus.

Benefits:

• Competitive salary aligned with experience and market benchmarks.
• Fully remote or hybrid work flexibility within India.
• Opportunity to work on cutting-edge Generative AI and conversational AI products.
• High-impact role with strong ownership over product direction and strategy.
• Exposure to global, cross-functional teams and enterprise customers.
• Professional growth in a fast-evolving AI-driven product environment.
• Inclusive and collaborative culture focused on innovation and learning.