Senior Product Manager (Financial Services/Payments)

We are seeking a Senior Product Manager to join our team. You will have a deep expertise in financial technology and payments to drive innovation in how healthcare payments are processed and delivered. You will lead the development of payment solutions that reduce administrative burdens, optimize healthcare payments processes, and deliver a seamless payment experience for members, providers, and payers. You’ll collaborate with cross-functional teams to design and implement payment systems that directly address inefficiencies and enhance the healthcare payment landscape.

You will own the product lifecycle from ideation through execution, working with stakeholders across the healthcare ecosystem. You will bring a strong focus on digital payments and healthcare workflows, helping Nomi Health build a future where healthcare payments are simplified, secure, and transparent.

How you will make an impact

• Product Strategy & Vision: Define and own the product strategy and roadmap for healthcare payment solutions, ensuring alignment with Nomi Health’s mission to simplify healthcare payments and improve outcomes for all stakeholders.
• Payments Expertise: Leverage your expertise in payment technologies, including real-time payments, direct-to-provider payments, and emerging fintech solutions, to drive product innovation and optimize payment flows.
• End-to-End Product Management: Oversee the entire product lifecycle, from concept through delivery and ongoing optimization. Ensure that payment solutions meet customer needs, regulatory requirements, and industry best practices.
• Stakeholder Engagement: Collaborate with internal and external stakeholders, including payers, employers, providers, and regulatory bodies, to gather insights and shape payment products that address the unique challenges of healthcare transactions.
• Data-Driven Decision Making: Utilize payment and healthcare data to identify opportunities for product improvements, track key performance indicators (KPIs), and ensure that payment solutions deliver measurable value.
• Collaboration: Work cross-functionally with teams in engineering, design, analytics, and compliance to develop cohesive, innovative payment solutions that meet both business and customer needs.
• Empathetic User-Centered Design: Partner with UX teams to create empathetic user-friendly experiences that prioritize the needs of users, employers, and providers.
• Regulatory Compliance: Ensure that payment products adhere to healthcare regulations such as HIPAA and industry payment standards, including PCI-DSS.
• Market Research & Innovation: Stay current on industry trends in both healthcare and payments, monitoring regulatory changes and competitive offerings to keep Nomi Health at the forefront of healthcare payments innovation.
• Payments Technology Leader: You have a proven track record of managing payment products, especially in complex industries like healthcare, and are well-versed in ACH, RTP, and direct payment models.
• Data-Driven & Analytical: You use data to inform decisions and are skilled at measuring the impact of product features and identifying areas for continuous improvement.
• Problem Solver: You excel at breaking down complex problems, identifying inefficiencies in payment processes, and building scalable, innovative solutions.
• Collaborative Communicator: You work well with cross-functional teams, easily translating business needs into technical requirements, and effectively communicating with both technical and non-technical stakeholders.
• Agile Practitioner: You are comfortable working in an agile environment, using tools like Jira and Confluence to manage workflows and product backlogs.

What we are looking for

• Bachelor's degree in a relevant field or equivalent experience; Master’s or advanced degrees or certifications (PMP, Pragmatic Marketing, etc.) are a plus.
• 5+ years of product management experience, ideally with a focus on payments technology in the healthcare or fintech space.
• Proven success in leading cross-functional teams to deliver innovative payment solutions.
• Experience with claims processing, direct payment models, or healthcare benefits management.
• Strong understanding of agile methodologies and experience using product management tools such as Jira and Confluence.
• Excellent communication and presentation skills, with the ability to convey complex concepts to diverse audiences.
• Familiarity with healthcare regulations such as HIPAA and payment standards like PCI-DSS.
• Experience with real-time payment systems (RTP) or fintech innovations in the healthcare space.
• Passion for improving healthcare affordability and payment transparency.
• Deep understanding of healthcare systems, particularly related to claims processing, healthcare benefits, or payment processing technologies.