Senior Product Manager - GTM

Rocket Travel is seeking a Senior Product Manager to join our growing product team in our West Loop headquarters. You will be focused on building new white-label products for our airline and reward partners, and will report to our Head of Product. We power over a dozen white-label travel platforms and continue to expand our offerings.

This role is a hands-on leadership position on a high impact, high visibility team, with many opportunities to grow, take ownership and start new initiatives.

• Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
• Embody curiosity, community, and accountability. We live and build products by these values every day. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged to vacation faster, with an annual vacation stipend.
• Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
• Total Compensation is based on experience - Salary: $100-140k, Bonus: up to 15-30% 
• Can have a flexible work schedule. We have great offices in Chicago’s West Loop and in NYC’s Empire State building, we have a hybrid team, and a flexible work environment
• Share your passion for travel with equally adventurous teammates. 
• Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business. Despite the world’s current situation, Booking Holdings has been rated the healthiest company in travel, and Rocket itself is already seeing travel demand surpass pre-pandemic levels

• Support the all aspects on how products are brought to market including:
• Help to determine the right product, market fit for the business development pipeline with tools and processes
• Drive market analysis and competitive benchmarking
• Work with Implementations on launch planning and cross-functionally to capture launch responsibilities
• Track launch progress and velocity and capture opportunities to improve
• Work with senior web engineers to understand timelines, dependencies, and tradeoffs and report those to stakeholders
• Work with our airline and reward partners to understand their needs and prioritize features accordingly
• Be fully accountable for the success of the product
• Onboard with an embedded Product Owner
• Create and maintain product dashboards to track performance and trends of KPIs
• Provide rigorous insights into user behavior
• Uncover areas of improvement by working closely with product team and a team of data scientists
• Deep-dive into A/B test results and suggest new tests to run, using our home-built testing platform and Google Optimize
• Work with development team to determine feasibility and specs of features
• Create documentation on findings and work with senior members of the company to finalize decisions
• Create your own path at a fast growing company

• You’re a product leader who is able to navigate the team and stakeholders through ambiguity
• You’re data-driven and analytical while able to ask the right questions and resourcefully find the answer
• You have a customer and people focused mindset, optimizing the product from user insights, customer engagement, and product analytics
• You’re comfortable with rapidly changing priorities
• You have a technical understanding the inherent tradeoffs building technology products, and experienced in working with engineering and other technical team members — including experience with visualization tools (SQL a plus)

We make travel more rewarding than anyone else 

Rocket Travel awards customers for booking travel through our products, allowing people to earn or use loyalty benefits from their favorite loyalty programs.

Our journey

We began in 2013 with the same goal of making travel even more rewarding. This started with our bespoke Rocketmiles website, earning travelers their favorite airline loyalty miles for hotel bookings, and every year since, we’ve advanced our goal.

We now partner with over 60 loyalty programs that travelers can choose from, we build unique partner-branded travel sites, we offer the ability to earn and redeem loyalty rewards, we sit within Booking Holdings—the most experienced Group of travel companies in the world—and we continually grow the number of ways that people can book travel through us, from stays to cars and more.

Travel constantly evolves, opening additional opportunities to create rewarding experiences, and we intend to be at the forefront of building and innovating on those for travelers worldwide.

A diverse and global team

Our teammates work across the globe, in person and remotely. We have offices in Chicago, NYC, Bangkok, Bogota, Kuala Lumpur, Manila, and Cebu. No matter where people work, our main team-building goal is to create a diverse, equitable, and inclusive environment. We do that with a Diversity and Inclusion Committee, setting DEI hiring goals, investing in employee retention, and conducting regular team training that fosters collaboration and morale.

All of these efforts help ensure that we’re promoting a supportive workplace, where people are motivated to grow professionally and build rewarding travel experiences together. 

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office.

A final word

If the idea of working within an environment that promotes accountability, curiosity, and community to build reward travel products sounds motivating to you, we would love to hear from you—even if you’re unable to meet 100% of the job requirements. We never expect people to have all of the answers, as long as they’re willing and able to learn and grow with us.