Senior Product Manager- HR Experience

About Plum

Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations.

Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance.

Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners.

About the Role:-

- As a Senior Product Manager for the HR Experience pod, you will own the product vision, strategy, and execution of our HR-focused solutions.

- You will lead a team of product managers to drive the product lifecycle, creating a consumer-like experience that simplifies insurance and healthcare administration for businesses.

- Our platform serves thousands of HR professionals, and we're committed to delivering a world-class product that frees up mental space for HR teams managing employee benefits.

Key Responsibilities:-

• Own and drive the strategic product roadmap, balancing customer needs, business goals, and technical feasibility
• Develop and implement product processes and systems for effective performance management and reporting
• Partner with customers and stakeholders to understand explicit and latent needs in the HR administration space
• Collaborate with High-Performing Engineering teams to ensure scalable, quality software delivery
• Establish, monitor, and measure success metrics after launch, integrating behaviour data and customer feedback
• Make strategic decisions across multiple domains — from insurance contracts to user experience — that help your team move forward efficiently
• Author and review Product Requirement Documents (PRDs) for complex features
• Lead and mentor a team of product managers, fostering a culture of high performance and innovation in the HR Experience pod

Requirements:-

• 5+ years of product management experience, with demonstrated success in B2B SaaS products
• Strong track record of leading and mentoring product teams
• Proven ability to drive product strategy and execute on complex roadmaps
• Excellence in stakeholder management and cross-functional leadership
• Strong analytical skills with experience in testing product hypotheses and generating insights
• Deep understanding of user experience principles and how to leverage technology to create intuitive solutions
• Bachelor's degree in Computer Science, Engineering, or related field is a plus

Success Metrics:-

• Reduction in HR administrative overhead as measured by time spent on insurance-related tasks
• High adoption and engagement rates among HR users
• Decrease in unexpected feature requests during quarters
• Commercial success of HR-focused products
• Improvement in retention or expansion of business