Senior Product Manager, Innovation & GenAI

What is the opportunity?

Are you a talented, creative, and results-driven professional who thrives on delivering high-performing applications? Come join us!

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

We believe that innovation should drive all that we do, in challenging assumptions and being big and bold with our ideas. We support our people in developing the technical, business and professional skills needed to be successful. You will work with partners from across the company, participate in networking events, and have access to a wide variety of supports including mentorship. You will work directly with leaders who believe in celebrating successes and sharing learnings with other teams to promote progress.

The HR Technology team is responsible for optimizing and modernizing the systems and tools that support HR functions. These functions include recruitment, learning, performance, operations and talent data management. In HR Tech, we aim to improve the overall employee experience, enhancing efficiency and effectiveness, using modern and emerging technologies.

What will you do?

• Lead agile labs and collaborate with business partners to gather and document requirements, prioritize development items, and groom backlog

• Utilize product management frameworks to manage products through the entirety of their lifecycle, from concept through to production support handover and BAU

• Exercise thought leadership in GenAI, Machine Learning and Natural Language Processing to support business partners in implementing these technologies to solve business challenges

• Partner closely with both Business and IT stakeholders to analyze and resolve inter-dependencies within projects, and define deliverables

• Effectively Identify and manage risks through risk assessment, to ensure all products and deliverables adhere to RBC’s policies and security directives

• Creatively communicate requirements, timelines, project plans, and project status to several different audiences, through both written and verbal communications

• Work with vendors and third parties, facilitate supplier onboarding activities, maintain positive relationships, and support business partners in choosing the right vendors

• Collaborate with IT Project and Program managers to ensure deliverables are within budget, and to communicate project status and escalate issues and risks to leadership

What do you need to succeed?

Must-have

• 5+ years experience in leading and executing strategic projects, initiatives, or transformational programs

• Strong analytical, communication, presentation and facilitation skills

• Experience learning and implementing projects which utilize emerging technologies: cloud, cybersecurity, GenAI, ML, Internet of Things

• Proven experience in a Product or Project management role, managing project strategies, deliverables and timelines

• Proven ability to deal with complexity and ambiguity, and demonstrated capability to lead/manage cross-functional partnerships

• Growth mindset, willingness to be constantly learning new skills, listening to understand

Nice-to-have

• GenAI knowledge or experience working with GenAI projects

• Prior technical experience or education – software development, coding

• People Management experience

• Previous experiences working with HR products and processes

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

#Ll-Hybrid
#Ll-POST
#TECHPJ

Job Skills

Adaptability, Business Case Design, Business Needs, Communication, Critical Thinking, Design, Effectiveness Measurement, Financial Regulation, Governance Management, Innovation, Interpersonal Relationship Management, Planning Ability, Product Development Lifecycle, Product Development Methodology, Product Quality, Product Services, Results-Oriented, Technical Communication, Tool Knowledge, Waterfall Project Management

Additional Job Details

20 KING ST W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-11-15

2024-11-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above