Senior Product Manager - Cloudflare One Appliance

• Rethinking the customer journey from end-to-end: from how our customers receive their hardware through day-to-day operations you will identify where automation and AI can eliminate entire categories of toil not just speed up existing steps
• Build AI-assisted products: move beyond using AI for insights towards autonomous and self-healing systems
• Champion Cloudflare products internally and externally: improve our products by knowing them inside and out and help our customers understand why they are great

• Own the Appliance roadmap: Define priorities make tradeoffs and maintain a clear view of what we're building and why.
• Own the Appliance vendor relationship: Work with our Lifecycle Service Provider (LSP) and GTM teams to ensure a seamless buying experience for sales patterns and customers.
• Define and track success metrics: Establish measurable outcomes for our product and the outcomes our customers are driving towards.
• Write PRDs and specs: Author clear product documentation that frames the problem success criteria and constraints-while leaving room for engineering to determine the best approach.
• Partner with engineering leadership: Collaborate on quarterly planning staffing allocation and cross-team dependencies.
• Communicate across the org: Keep stakeholders informed on progress decisions and upcoming changes. Evangelize new features and drive adoption.

• Problem-first thinking: You understand problems deeply before jumping to solutions. You bring the team along on the journey-sharing context inviting input and building shared understanding before arriving at a solution.
• Outcomes orientation: You define success in terms of measurable impact not activities or deliverables. You ask "How will we know it worked?" before building.
• AI fluency: You actively use AI tools in your own work and stay current on how AI is changing software development. You can separate signal from hype and focus on what actually improves developer outcomes.
• Cross-functional partnership: You collaborate effectively with engineering design and other product teams. You work well asynchronously and respect people's time.
• Data-informed decision making: You use data to inform product decisions and measure impact-but you know when data is insufficient and judgment is required.
• Technical credibility: You can hold your own in conversations with engineers about architecture tradeoffs and implementation approaches.
• Clear communication: You write and speak with precision. You prefer outcomes over activities and direct feedback over hedging.

• Experience in enterprise networking SD-WAN SASE or infrastructure products.
• Theoretical and practical knowledge of how the Internet works at layers 1 through 7.
• Specific expertise in IPsec GRE SD-WAN and routing protocols (BGP OSPF) is a big plus.
• Familiarity with cloud networking environments (AWS Azure GCP OCI) and cloud on-ramp architectures.
• Experience with cloud-managed hardware products.

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

• Flexible paid time off covering vacation and sick leave
• Leave programs including parental pregnancy health medical and bereavement leave

What We Do

Cloudflare Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees applications and networks faster and more secure everywhere while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured unified platform of cloud-native products and developer tools so any organization can gain the control they need to work develop and accelerate their business. Powered by one of the world’s largest and most interconnected networks Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits humanitarian groups and governments across the globe.

Why Work With Us

Cloudflare employees come from all walks of life. We are mission-driven and our team is energized by a collaborative creative environment that celebrates our differences and fosters new ways to grow together.

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