Senior Product Manager - Merchant Platform, TikTok Local Services

Responsibilities

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa.

About Us
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Key Responsibilities
- Responsible for the construction of TikTok local services product catalog build up, designing corresponding catalog data models, uploading process, management process and relevant user flows.
- Manage the development of tools and product roadmap for merchants, including product planning, business design, and promoting product iterations.
- Collaborate closely with operations, merchants/service providers, and other relevant departments. Align business requirements and drive the enhancement of end-to-end capabilities for products and merchant services.

Qualifications

Minimum Qualifications
- Bachelor degree or above, more than 5 years of internet product experience.
- Familiar with supply chain product architecture, possessing the ability to abstract product structures.
- Excellent user experience awareness, strong sense of responsibility, self-driven, and highly goal-oriented.

Preferred Qualifications
- Prior successful experience in platform product management.
- O2O or related industry working experience.
- Strong sensitivity to data, capable of qualitatively and quantitatively analysis, and online/offline process design. Utilize data to guide product decisions.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.