Senior Product Manager, Payments

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of 1,700 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

Fullsteam is seeking an experienced Senior Product Manager to lead the development of innovative payment products that drive revenue growth and increase adoption of our payment's platform. This role will focus on identifying market opportunities, defining product strategies, and delivering solutions that meet customer needs and align with business objectives. A key responsibility will be to develop and enhance Fullsteam’s integrated payment terminal solution, ensuring it is both sophisticated and seamlessly aligned with our broader payments ecosystem. The ideal candidate will have a strong background in product management, deep expertise in payments technology, and a proven ability to collaborate across teams to bring complex projects to market.

Primary Responsibilities:

• Help define the payments roadmap in coordination with larger product organization based on business goals, customer impact, and broader payments/ fintech landscape

• Gain buy-in for the vision and roadmap from diverse team and stakeholders including engineering, marketing, finance, operations, and customer success

• Apply a combination of qualitative and quantitative research, competitive intelligence, customer understanding, and product intuition to identify opportunities for product enhancements, growth, and customer value

• Create business cases for new initiatives that help leadership make prioritization trade-off decisions

• Lead the development and execution of the product roadmap including managing the backlog, prioritizing feature requests, and creating product briefs

Skills & Competencies:

• Proficiency of the Payments ecosystem including Payment processors, ISOs, Payment facilitators, Card brand rules & regulations, and pricing models

• Strong interpersonal skills and ability to work cross-functionally in team environments

• Demonstrated experience rolling out new payment products, methods, or features to customers

• Strong analytical and problem-solving skills, with extensive experience using data to inform decisions, segmenting user populations, building business cases, and prioritizing initiatives

• Experience collaborating with cross-functional teams and managing product development from ideation to execution

• Excellent communication skills with the ability to clearly communicate and present complicated topics to a range of audiences

Minimum Qualifications:

• Bachelor’s Degree in related field. M.B.A would be a plus

• 5+ years of product management experience

• 2+ years of payments or related industry experience

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.