Senior Product Manager - Platform

About the role

In the ever-changing world of cyber security insurance accurate and efficient information management is a critical pillar to long term success and scale. At Coalition we're on a mission to invest deeply in our platform and that's where you come in. As our Senior Product Manager Platform you'll be responsible for architecting our systems and data to enhance our platform in order to foster speed cross-team reliability and a positive user experience driving business growth and setting us apart from our competition.

This is more than just internal platform design; it's about empowering our teams with intuitive internal tools in order to streamline our internal user experience and offer ease of management to bring confidence and system compliance.

You'll work hand-in-hand with data scientists and engineers leveraging your data expertise to design a future-proof architecture that will enable future automation. Your user-centric mindset will be instrumental in crafting an intuitive internal tools experience that is first class.

We expect a balance of constant incremental improvement with appetite for larger opportunities. When you find fundamental things that need attention you’re willing to fix the root issue and invest in projects that benefit the company long term. You’ll manage your roadmap in a clear consistent manner and help everyone understand what success looks like.

Coalition's culture is one that strongly values humility authenticity and diversity. We want to work with people of different backgrounds and different paths in life and we trust our team members to take responsibility share ownership and work for one another.

Responsibilities

• Lead the design and implementation of a new account management infrastructure ensuring accurate and efficient organization of accounts brokers and organizations.

• Lead various platform initiatives geared towards improving our overall compliance and and business integrity

• Work closely with data science and engineering teams to understand the data architecture and develop a data-driven approach to solving complex problems and opportunities.

• Own the product roadmap for the platform prioritizing features and functionalities that address key business challenges and user needs.

• Design and develop user-friendly internal tools for account matching transfer merging and management.

• Partner with cross-functional teams (sales underwriting operations) to understand user needs and ensure the platform delivers a seamless and efficient experience.

• Drive user adoption and training for the new platform ensuring all teams can leverage its functionalities effectively.

• Continuously monitor and analyze platform performance identifying areas for improvement and optimization.

Skills and Qualifications

• A passion for technology and 5+ years of experience building software products for internal customers

• Proven track record of successfully designing and launching complex software applications.

• Strong understanding of data architecture principles and best practices.

• Excellent analytical skills with the ability to translate complex data into actionable insights.

• Exceptional communication and collaboration skills to work effectively with cross-functional teams (technical and non-technical).

• User-centric mindset with a passion for creating intuitive and user-friendly interfaces.

• Strong problem-solving skills with the ability to identify opportunities for optimization.

• Comfortable with change; rapid company growth demands and rewards flexibility

• Willingness to step in to fill gaps and push for team success

• Lead independently through influence and acumen

• Willingness to sweep the floors and drive triaging

Bonus Points

• Experience with cyber security insurance or related industries.

• Experience working with data visualization tools SQL Looker etc.

• Understanding of API integration and development.

• Experience with AI and LLM models

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $136000/year in our lowest geographic market up to $203000/year in our highest geographic market. Consistent with applicable laws an employee's pay within this range is based on a number of factors which include but are not limited to relevant education skills job-related knowledge qualifications work experience credentials and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition Inc. reserves the right to modify this range as needed.

Perks

• 100% medical dental and vision coverage

• Flexible PTO policy

• Annual home office stipend and WeWork access

• Mental & physical health wellness programs (One Medical Headspace Gympass and more)!

• Competitive compensation and opportunity for advancement