Senior Product Manager - Pro

THE COMPANY

Medely is the largest workforce management platform specializing in delivering healthcare professionals through an on-demand marketplace. As an economic empowerment engine, Medely allows healthcare professionals instant access to high-paying jobs with the freedom and flexibility to work when/where they want while providing healthcare facilities access to the largest on-demand network of ready-to-work healthcare professionals.

We believe that empowering healthcare professionals will bring more open, efficient, and increasingly higher quality to patient care. We are a team of sharp, entrepreneurial individuals who are redefining the way healthcare workforces are managed. We are looking for product managers to join a growing team who share our enthusiasm for tackling today’s toughest challenges in healthcare and are looking to join a profitable and recently funded organization.

The Role:

Medely’s vision to transform how healthcare works are only realized if professionals (supply side) can seamlessly connect with facilities (demand side) through our on-demand marketplace. The Marketplace Dynamics team is the connecting tissue that sits at the intersection of many teams at Medely (Pros, Facilities, internal Ops & Sales teams, etc). You will be responsible for product vision and strategic decisions impacting multiple lines of business and require a deep understanding of each team's requirements and business priorities. 

As the Senior Product Manager responsible for this charter, you will help answer business critical questions like - how do we ensure and improve on an industry-leading fill rate, how can we create the best match between a Pro and assignment, what should be the key elements of our pricing strategy, how should we think about dynamic pricing, what levers do we use to maintain a balanced marketplace, how should we think about trade-offs across all dimensions including reliability vs convenience vs quality. You will operate as a key thought leader and decision-maker across both business and tech, and will work with a broad set of cross-functional partners across sales, operations, engineering, data science, design, and more!

Our ideal candidate for this role will be someone who thrives in a fast-paced environment, is motivated by challenging problems and constraints, and is passionate about great user experiences, scaling through technology, and combining quantitative and qualitative data to guide decision-making. 

What you'll do:

• Own the product roadmap, definition, and execution for Medely Healthcare Professionals, balancing customer needs, technical debt, and stakeholder requests

• Own and lead the end-to-end product development process of major features and iterations, including creating high-quality PRDs, and working closely with engineering, design, etc. to bring world-class products to market

• Monitor and measure launched products and feed insights back into the product development process

• Own your numbers, drive your cross-functional team of engineers, designers, etc. to set qualitative objectives and quantitative goals -- and overachieve them

• Be actively involved in defining the strategy for your area. Proactively identify and resolve strategic issues that may impair our ability to meet strategic, financial, and technical goals.

• Innovate - find new ways of simplifying the user experience with new technologies

• Distill vision and strategy for the team, and rally all cross-functional team members.

• Clearly communicate product plans, benefits, and results to stakeholders

What you'll need to have:

• 5+ years of PM or similar experience developing successful and innovative B2C or B2B products, and managing complex software projects through multiple iterations. Experience with a marketplace business is a plus

• Strong customer compassion and the ability to blend user research with data & business needs to build a prioritized product roadmap

• Data-driven. You always get the data you need, and you can distill it into an insightful story. Most importantly, you use data to drive strategic decisions

• Technical skills. Don’t have to have a Computer Science degree, but the ability to inform and evaluate engineering decisions

• Demonstrated urgency. The ability to work in a fast-paced startup environment where continuous innovation is desired

• Ownership. A willingness to roll up your sleeves and do whatever is necessary; general manager/owner mentality

• The ability to zoom out and think strategically, and zoom in to execute methodically.

• Superior verbal and written communication skills

WHY MEDELY:  Benefits & Perks

• Competitive Compensation: Based on experience and performance

• Long-Term Incentives: 401k

• Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance

• Flexibility: We believe that work/life balance is important, so we offer three weeks of Paid Time Off and nine paid holidays, and two personal holidays (employees starting in the second half of the year are given one floating holiday for the first year of employment).

• Energetic team environment

• Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry on a national scale!

• Ownership: Drive meaningful business impact on a team that you’ll help build and define!

• Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!

The estimated compensation for this role is $145,000 to $175,000.

We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.

Work location is flexible if approved by Medely. Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate. 

We are an E-Verify company.