Senior Product Manager / Product Manager, Restaurant

Who We Are 

Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 8,000 restaurants globally. 

Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table. 

We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.

About the Role 

We are seeking a talented and passionate Senior Product Manager / Product Manager, Restaurant to join the Resy Product team. In this role, you will help set the product strategy and drive towards ambitious outcomes for ResyOS, Resy’s industry-leading restaurant platform. The ResyOS product experience covers a wide range of features and functionality, including setting up user permissions and service settings, managing reservations and tables, and tracking guest and restaurant data in order to help restaurants deliver the best hospitality to diners. This role is highly collaborative, requiring a deep partnership with Engineering, Design, counterpart Product Managers, and various teams across the Resy-Amex ecosystem. You will be joining a small, passionate team of creative problem solvers and every project you lead will have a direct impact on Resy’s users and the business overall.

This posting is for our New York, NY office, though the position will operate in a hybrid remote and in-person environment. Residence in the greater New York City area is strongly preferred. 

Who You Are 

• At least 3 years in a product management role, with prior B2B SaaS experience preferred 

• Strong attention to detail and ability to manage large, complex projects across the entire product lifecycle from inception through to launch 

• Grasps technical concepts and comfort working closely with engineers 

• Knowledge of design principles and systems from working with product designers 

• Analytical approach with a bias for data-driven decision making 

• Collaborative and hands-on working style that values diverse perspectives and helps uncover and address questions and assumptions

• Strong verbal and written communication skills, with the ability to synthesize complex concepts and bring others along with your thinking 

• Self-motivated and shares responsibility for the team’s success and progress 

• Shares our love of restaurants, and wants to help the dining industry recover from a tremendously challenging past few years and continue to thrive 

• Experience managing both web-based and native mobile applications a plus 

Resy is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Resy is operated by RESY NETWORK, INC. (hereinafter, "we", "our" or "us"). We respect your privacy and are committed to protecting your information. Your provision of your personal information to us is completely voluntary. "Personal information" is information that can specifically identify you. We do not collect personal information unless you submit that information to us. Please refer to our Privacy Policy for more information on how we collect and process your personal 

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.