Senior Product Manager (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

Availity is a Healthcare IT company headquartered in Jacksonville, FL, and a significant remote workforce throughout the US. Availity is the nation's largest health information network, connecting over 2 million providers with health plans nationwide and processing more than 12 billion transactions a year, and growing! We work collaboratively with health plans and providers to disrupt an antiquated healthcare system by offering solutions that solve core issues in how these stakeholders communicate. Availity also provides revenue cycle management solutions to help providers, hospitals, and health systems receive accurate, timely payment for their services.

As the premier healthcare engagement platform, our mission is to create connections and deliver products that help healthcare businesses succeed. We connect, delight, and empower the nation's premier healthcare ecosystem, providing multi-stakeholder solutions that simplify the business relationship between providers and health plans.

Reporting into the Senior Product Director, Analytics & AI, the Sr Product Manager directs a comprehensive product strategy from product conception and definition through end of life. Functions as a central resource with design, development, quality, marketing, sales and distribution as the product(s) move through their lifecycle. Directs those involved in the design, development, modification, and evaluation of all phases of a specific capability, product or group of products. Formulates and executes long-term plans for cost/profit control. Promotes use of new technologies and industry-leading trends.

Sponsorship, in any form, is not available for this position.

Why you want to work on this team:

• This is a newly established product team focused on delivering new analytics and AI solutions into our portfolio and client workflows
• You will work across the organization and product portfolio representing the needs of our client base and the market
• You will be in a growth area addressing areas of opportunity with data driven capabilities
• You will be part of a team establishing the foundation to enable Availity to become a data driven organization and positioning it for continued growth and success

Role Summary

• As an Availity Sr. Product Manager, you lead a comprehensive product strategy from product conception and definition through end of life, defining an overall product line vision, ensuring factors driving revenue and profitability are in place, while working through managed employees and matrixed resources. Focus is at a product line level working on a suite of products (all features/functions).
• Part of the Product Management team, you are the person ultimately responsible for the overall product success, including working with Availity stakeholders, partners, and broad network of customers to design a solution that meets market needs.
• Empowered to make decisions about product roadmaps, ensuring delivery of roadmaps, go-to-market plans, planning activities, and removing roadblocks for the delivery teams.
• This leadership position requires that you lead by example and empower your Product Owners and Analysts to drive execution of your product or solution vision.
• Capabilities and solutions developed in this area may range from internal analytic building blocks, including reference data sets and aggregations, to predictive modeling solutions and AI infused insights into existing and new products.
• You are accountable for product design, roadmapping and planning, your ultimate objective is to positively differentiate your assigned products from the competition and delight customers.
• This position requires an understanding of the Product Management life cycle and the artifacts and ensuring teams are collaborative and documenting for success. You must possess the ability to understand market opportunity and viability of product design and articulate ROI as an internal and external product champion and its strongest evangelist.

To be qualified for this position you (have):

• Minimum of 5 years' experience in Product Management preferably with Analytics/data driven products within healthcare technology.
• Experience creating and executing roadmaps as well as leading a team to meet deliverables.
• Experience managing customer expectations.
• Worked in and are comfortable operating in a matrix organization, coordinating across multiple disciplines.
• Possess technical acumen, the ability to gather and describe product requirements and get feedback from technical staff.
• Knowledge of modern technology architectures, database technology, virtualization, and the impact of government initiatives and HIPAA privacy and security regulations on system design
• Knowledge of Agile processes

You will set yourself apart with:

• Pragmatic Marketing experience/certification
• AI/Machine Learning experience
• Experience working in an Agile environment using tools such as Jira
• Familiarity with ANSI X12 transactions

You will be:

• Enabling the portfolio strategy by delivering a commercially viable product or solution and ensuring all factors of a go to market strategy are enacted.
• Leading definition and prioritization of problems, requirements, solutions, and features, which includes working with internal stakeholders, health plans and providers to understand their workflows and define the problem to be solved, which may be internally focused.
• Collaborating with the Product Organization and Account teams to understand the market opportunity and viability of product design.
• Engaging with UX/Design and focus groups (users, prospects, clients) to perform concept testing and solution refinement.
• Defining product vision, roadmaps and supporting business case for new data science driven solutions.

• Developing or directing development of operational and financial reporting metrics to ensure product success.
• Gathering, analyzing, and responding to user feedback.
• Working cross-functionally in a matrix driven environment.
• Collaborating with technical teams including Data Scientists, Data Engineers, Architects and Developers on solution design and roadmap execution.
• Leading team of product owners and product analysts to execute against product vision.
• Ensuring products are well documented and conform to specifications, timelines, and quality standards.
• Collaborating with marketing to develop material to convey product capabilities and value.
• Assist in creation of pricing and packaging.
• Collaborate with Account Management and other stakeholders to plan internal communications, metrics, process design and ensure operational readiness.
• Evangelize product, company point of view and differentiation to internal and external stakeholders.
• Create content for increasing thought leadership based on point of view.
• Accountable for the success of the product / solution in the market.

Availity culture and benefits:

• Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits, and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Availity perks for remote, hybrid and office-based associates:

• We offer a flexible working environment! Whether you are a fully remote associate or one that enjoys a hybrid or fully onsite approach we are flexible to help ensure you have a working environment to thrive in!
• All associates can have 1on1 sessions with their supervisor or manager to help facilitate transparency and growth within the organization.
• Availity holiday parties/events are available to ALL associates no matter if you are fully remote or have a hybrid or onsite schedule.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter Resume Review
• Manager Resume Review
• Recruiter Phone Screen
• Video Interview with Hiring Manager
• Video Panel Interview
• Video Interview with Chief Data & AI Officer

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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