Senior Product Manager - Remote

Company Description

PayNearMe develops award-winning technology to facilitate the end-to-end customer payment experience, making it easy for businesses to manage and accept payments. The company enables more ways to pay by offering all major payment types and channels in a single platform. PayNearMe is the technology company that's changing how payments are made.

We are a diverse and collaborative company that loves to delight its customers (clients, consumers, etc.) with simple, useful and practical product/service offerings. PayNearMe has over 200 employees, closed a $45M Series D round in June 2023, and is processing over $1B in payments monthly. We're headquartered in Silicon Valley with our employees distributed all across the US. Help us reimagine payments!

We're looking to add a dynamic Senior Product Manager to our PayNearMe team, reporting to the Senior Director of Product Management. Help us reimagine payments!

Role Overview:

The Senior Product Manager - Payment Solutions will play a pivotal role in defining and executing our product strategy for existing funding types, as well as integrating and leading the strategy for adding new funding types. This role requires a deep understanding of the payments ecosystem, with a focus on bill payment processes and technologies. The ideal candidate will be the subject matter expert (SME) in our payment solutions, driving innovation and ensuring our products meet the highest standards of reliability, security, and user experience.

Job Description

• Lead the strategy, development, and lifecycle management of our payment solutions, including managing existing funding types (Alternative Payment Methods, ACH, Cash, Card processing) and lead the integration of adding new funding types
• Be the subject matter expert for all aspects of PayNearMe's integrated payment channels and own the roadmap for new features and functionality, providing guidance and leadership across teams for the integration and optimization of payment methods
• Collaborate with cross-functional teams, including engineering, design, marketing, sales, and customer support, to develop and implement product enhancements that align with business goals and customer needs
• Delivering detailed product requirements to the engineering teams and working alongside engineering and ensuring timely delivery of feature releases
• Partnering with product design leaders to define new platform experiences that are better and easier to use for our customers
• Define and analyze key performance indicators (KPIs) to measure product performance and inform strategic decision
• Engage with customers, partners, and external stakeholders to gather insights, feedback, and requirements that shape product development and innovation
• Collaborate with senior product leadership and other product team members to align roadmaps and deliver projects that support product iterations
• Be the product champion and identify key product and customer needs

Qualifications

• Minimum of 5 years of product management experience in the payments or bill pay industry, with a proven track record of launching and managing successful products
• Deep understanding of payment processing, including funding types such as PayPal/Venmo, ACH, Cash/Retailers network and card processing
• Experience in integrating new payment methods and technologies into existing platforms
• Strong analytical and problem-solving skills, with the ability to use data to inform product decisions
• Excellent communication and leadership skills, with the ability to influence cross-functional teams and senior leadership
• Must be detailed oriented, comfortable and willing to add value and contribute to product documentation
• Experience working with a team in an agile and fast paced environment
• Working knowledge of JIRA and Confluence

Additional Information

Benefits

• Base salary per year (paid semi-monthly)
• Fast- paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet bill
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (our team members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays
• 2x / year in-person team meet-ups (2-3 days, company paid)

Salary Range: $170,000-190,000

PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.

We're in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible.

PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply.

Candidate information will be treated in accordance with our job applicant privacy notice found at: https://home.paynearme.com/ccpa-privacy-notice-jobs-employees/

Assistance for Disabled Applicants

Alternative formats of this Notice are available to individuals with a disability. Please let us know if you need assistance.

All your information will be kept confidential according to EEO guidelines.