Senior Product Manager, Reporting Solutions

Description

Tyler Technologies helps governments use data more strategically and effectively in the design and delivery of their programs and missions.

Our data platform and cloud-based solutions support the United States' most ambitious data programs at every level of government. Our clients include the US Department of Transportation, the Department of Health and Human Services' HealthData.gov; more than half of US States and most major cities and counties.

Tyler Technologies is the largest public sector exclusive software company in the United States, with more than 21,000 installations of mission-critical line of business systems for cities, counties, states and regional governments. Our Data & Insights solutions focus on the extraction, sharing, and analysis of data produced by those systems to improve government transparency, administration and community outcomes.

We are looking for a Senior Product Manager for our Reporting Solutions to bring their energy, vision and experience to our team, setting product strategy and vision for our reporting and data visualization solutions. In this role, you will have a decisive voice in the strategy, vision and competitive positioning for a high-visibility new product initiative that will ultimately be in the hands of 16,000 local and state government clients that use Tyler systems.

As a Product Manager within Tyler, you will have the unique opportunity to work alongside public servants across the country to make our communities more resilient, transparent, and effective. Do work that you are proud of for clients whose successes make our society better, in an environment that prioritizes work-life balance and a culture of community.
Responsibilities

• Working with state and local government agencies in targeted verticals to identify unmet needs, user problems, and compliance requirements for reporting and data analysis.
• Defining the short-term product roadmap, medium-term product strategy, and long-term product vision for Data & Insights' reporting solutions.
• Presenting regular updates to executive stakeholders within Tyler about the status of new product initiatives, client response, and sales performance.
• Understanding, shaping and communicating the product vision, priorities, and success metrics for our AWS-hosted data platform.
• Being a champion for agile product development and the continuous improvement of the product development process.
• Communicating information in the form of User Stories that support user needs, program functions, test cases and steps required to develop or modify systems.
• Establishing and monitoring relevant product and usage metrics to provide data-informed recommendations for new investments.
• Traveling to meet face to face with users and participate in research, design, and feedback session. Travel, at its peak, is expected to not exceed 25% of your time.

Qualifications

• A passion for (or latent interest in) public service, civic technology, and building the future of government.
• 3 - 5 years of experience working in product strategy and execution.
• Experience working directly with software development and user experience design teams to capture requirements for complex workflows.
• Insatiable intellectual curiosity and willingness to dive into new and unfamiliar subjects.
• Direct experience with common reporting, data analysis and data visualization tools.
• A "get to yes" mentality, focus on creative execution and enthusiasm for making hard choices, in close collaboration with your stakeholders.
• Ability to work cross-functionally, thoughtfully manage multiple competing priorities, and ask for help when needed.
• Ability to pass a federal background check required

It would be great if you also have

• Direct experience working for, developing products for, or selling to government agencies.
• Direct experience managing reporting, business intelligence, or data analytics products or working in a data analyst role.
• Familiarity with Agile development practices and an iterative mindset.
• Strong SQL or other data analysis skills.

About Us

Tyler Technologies (NYSE: TYL) provides integrated software and technology services to the public sector. Tyler's end-to-end solutions empower local, state, and federal government entities to operate more efficiently and connect more transparently with their constituents and with each other. By connecting data and processes across disparate systems, Tyler's solutions are transforming how clients gain actionable insights that solve problems in their communities. Tyler has more than 37,000 successful installations across more than 12,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including Government Technology's GovTech 100 list and Forbes' "Most Innovative Growth Companies" list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at https://www.tylertech.com/. To learn more about our Data & Insights solutions, visit https://www.tylertech.com/solutions/transformative-technology/data-insights.

Additionally, we aspire to be remarkable: in the culture we create, the products we build, and the services we deliver. We believe a diverse team that embodies different backgrounds and experiences is necessary for us to be the best we can be. Within the company, we pursue a culture of inclusivity by identifying and removing aspects of our culture that stop people from being able to do the best work of their lives in physical and emotional safety, while being their authentic selves. We seek diversity, equity, and inclusion across our organization and in our daily work as individuals.

We are committed to making continual progress in everything that we do.