Job Description
As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
Q2 is seeking a Senior Product Owner that will work closely with our software engineers, product managers, and customers. You'll use your knowledge of our platforms, the commercial fraud and risk industry, and our clients' needs to find ways to improve our products and processes.
You'll be empowered to listen to our clients' needs and act on them. Our product owners work on a myriad of different projects including prioritization, execution, client implementation, feature ripening, designing mockups, testing new software, sprint planning, and owning the backlog.
You'll collaborate cross-functionally to understand the job-to-be-done and improve the users' experience. You'll know how to determine what success looks like for a project and be able to tie it back to the company's goals.
You are likely an accomplished technologist with a high capacity for building new digital software and solutions and offer deep experience in driving requirements and the development of systems to be used by a variety of people . In addition, you take a client-centric approach to product management and have demonstrated results driving rapid modifications and initial concepts to new and existing products. Although you will work in the Product Group, you will continually work with, build and influence cross-departmental work groups with your outstanding written and verbal communication skills.
RESPONSIBILITIES:
- Execute roadmap and prioritize the backlog, with considerations to resource allocation
- Act as primary liaison for your products between multiple departments, including design, development, and implementations
- Work in a leadership role to champion end-user experience within products under your ownership
- Operate in an agile environment to manage the product backlog, assist in triage, define new product requirements, orchestrate the creation of product specifications, scope bug fixes, and communicate feature updates on an ongoing basis
- Manage the product backlog, define new product specifications, scope bug fixes, and communicate release features on an ongoing basis
- Deliver product acceptance testing protocol for the development organization you work with to ensure a quality product is delivered to clients
- Fully research, scope and develop a strategy for new and existing products/features for Q2, focused on high quality and aggressive adoption among our customer base
- Provide industry research to be utilized in product business cases
- Identify cross-functional dependencies and coordinate with other teams to prioritize and schedule your backlog accordingly
- Work with the Release Management team to develop and deliver release documentation and training materials for internal groups on key functional aspects of products under your ownership
- Collaborate with Design to ensure optimal user experience
- Collaborate with the Product Management team to understand the strategy and roadmap in order to formulate and execute against release plans
- Support and drive new features from BETA all the way through General Availability
- Responsible for ensuring that all security, availability, confidentiality, and privacy policies and controls are adhered to
- Ensures that product is adherent to regulations, banking, accessibility, etc.
EXPERIENCE AND KNOWLEDGE:
- Degree in Management, Engineering or Computer Science preferred
- Minimum 6+ years of experience as a Product Owner or in a similar role within the Fintech or Financial services industry. Commercial banking experience will be a plus
- Excellent verbal, written, and interpersonal skills
- Strong teamwork, organization, and problem resolution skills
- Strong training and presentation skills
- Experience working in an agile software development environment
- Good knowledge of agile methodologies, such as Scrum or Kanban
- Self-starter with proven ability to deliver results with minimal assistance
- Analytical mindset with the ability to gather and analyse user feedback, market research, and industry trends to inform product decisions
- Possessing a SAFe POPM or Certified Scrum Product Ownerยฎ (CSPO) certification
This position requires fluent written and oral communication in English.
Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs - "You Earned it"
Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Date Posted
07/09/2024
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