Senior Product Owner-Data Integrity

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans.

And that's just the beginning

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

Unum is looking for a Senior Product Owner to focus on data integrity initiatives across the enterprise. In this role, you will primarily design and implement roadmaps to improve the quality and integrity of our customer data and drive development of complex transformational efforts in support of excellent customer experience. We are seeking a creative, detail-oriented problem solver to own end-to-end integrity of Master Data, ensuring data quality assurance, system controls, process and technology improvements, resulting in a data ecosystem that fully supports our digital transformation objectives. In this highly visible role, you will manage the scrum team's delivery of supporting capabilities needed for execution of the roadmap, driving feature definition and keeping the teams focused on delivery. As the Sr. Product Owner you will also be accountable for operational readiness and mobilizing the right people to prepare the business to effectively accept, use and support new capabilities before they are delivered to production.

Specifications:

• Bachelor's degree preferred, or equivalent combination of education and experience.
• 5+ years of experience in data related product management. Detailed oriented, with a specific emphasis on data integrity.
• Proven ability to lead a team, influence with and without authority, challenge the status quo, and create a competitive advantage for the organization.
• Excellent verbal, written communication and presentation skills, including the ability to translate technical subject matter to nontechnical audiences.
• Demonstrated success in progressive delivery of complex technical projects.
• Product Owner certification preferred (PSPO and/or CSPO)
• Proven understanding of product management lifecycle and agile methodologies.
• Strong IT technical acumen to effectively collaborate with architects, designers and all dev ops team members.
• Experience in developing and understanding digital technology roadmaps including identification and understanding of technical requirements.
• Excellent interpersonal skills and track record of engaging with customers/ cross-functional stakeholders at all levels, in a wide variety of situations, and demonstrated ability to listen, influence, and relate to customers/stakeholders in their own language.
• Proven ability to help inform and influence leaders in making difficult decisions.
• Creative thinker and problem solver who can confidently express complex ideas in an articulate, concise manner.
• Experience in negotiation and persuasion skills.
• Demonstrates high levels of ownership and accountability. Self-starter and ability to effectively chart a path forward in ambiguous situations or under a general direction.
• Demonstrates the ability to champion change and support teams through change.
• Able to effectively coach, mentor, and identify and address skill needs and gaps for continuous improvement of self and team.

Responsibilities:

• Design and builds the data strategies and roadmaps necessary to compare client master data with other internal customer databases, identify inconsistencies, and make actionable recommendations to serve all data analytics and reporting capabilities.
• Define and execute the data integrity functions required for correctness and completeness.
• Accountable to ensure the backlog represents technical bodies of work required for long term technical integrity.
• Accountable for creation and ownership of product backlog work items including acceptance criteria (Features, User Stories).
• Leads and fully optimizes methodology adoption outlined in product area. Eg. Customer Journey, Agile Methodologies, Program Execution Framework ie. Program Ways of Working.
• Contributes to business case development and cost benefit analysis within their product scope.
• Ensures IT delivery roadmap is aligned to the Strategic 1-2 year product roadmap.
• Influences business partners and secures buy in to opportunities reflected on the product roadmap.
• Designs and adjusts product and adoption KPIs as product matures and derives cascading metrics down through to the development and delivery activities.
• Drives development, through partnership with UX, of continuously updated client personas based on evolving market and client needs. Operates as a client experience expert within the product management organization.
• Translates client needs from discovery into product backlog work items.
• Heavily influences prioritization of short and long term product roadmap based on continuous integration of client feedback.
• Builds and maintains an updated and prioritized product backlog.
• Maintain and model best practices on a set of tactical agile techniques in relation to work decomposition, planning, estimation, backlog tooling, status reporting.
• Bring thought leadership and develops others on possibilities in this product area.
• Industry analysis of trends, technology and market advancements and demonstrated application into our context.
• Ensures operational readiness efforts are in place as new technology-driven capabilities are moved to production environments.
• Accountable for digital adoption strategy, partnering with operational leaders to drive product utilization.
• Track benefit realization on solutions that have moved to production, monitoring KPIs and incorporating feedback in future enhancements in the product backlog.
• Leveraging backlog tooling software to provide metrics, status and progress towards deployment.
• Track progress of work towards agreed timelines for deliverables to ensure the health and progress of the holistic delivery roadmap. Adjusting and communicating changes to timelines with review of impacts from changes.

#LI-LB22 #LI-Hybrid #LI-Multi

~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$103,600.00-$202,100.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum