Senior Product Owner - FHIR (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

Availity is a Healthcare IT company headquartered in Jacksonville, FL, and a significant remote workforce throughout the US. Availity is the nation's largest health information network, connecting over 2 million providers with health plans nationwide and processing more than 13 billion transactions a year, and growing! We work collaboratively with health plans and providers to disrupt an antiquated healthcare system by offering solutions that solve core issues in how these stakeholders communicate. Availity also provides revenue cycle management solutions to help providers, hospitals, and health systems receive accurate, timely payment for their services.

As the premier healthcare engagement platform, our mission is to create connections and deliver products that help healthcare businesses succeed. We connect, delight, and empower the nation's premier healthcare ecosystem, providing multi-stakeholder solutions that simplify the business relationship between providers and health plans.

The Senior Product Owner - FHIR drives realization of the FHIR Product Roadmap for the Availity Clinical Solutions Product Team. As one of the key leaders in product development, you will work with the Product Manager to represent the voice of the customer and the vision of the product throughout the product development process and present these to the engineering team. You are responsible for working with key stakeholders from across the company to bring a voice and story to the customer feature requests, new product features, and technical features that the team will develop. You will help prioritize feature development for each product release.

Holding the ultimate accountability for the product definition that best meets the needs of our customers and our business, you will bring your strong leadership and organizational skills to bear to maintain a steady release plan for the solution. Recognizing the limitations of resources and time, you will be responsible for accepting and rejecting work at the appropriate interval during each development sprint. You will order and manage the backlog of user stories and product defects to ensure that the work defined for the team is meaningful to the customer yet realistic and attainable for the development teams.

Availity is the trusted partner for organizations seeking to realize the greatest value from clinical data. Its core API technology, Fusion, transforms high volumes of multi-source clinical data into an interoperable and flexible data asset that drives better clinical and business outcomes.

Sponsorship, in any form, is not available for this position.

Location: Remote US - Eastern/Central Time Zones Preferred

Why you want to work on this team:

• This team is highly collaborative and constantly engages with each other both on team and individual efforts to ensure project execution and team success.
• You will work with new technologies in an innovative and growing organization that is making a difference in improving healthcare.
• This is an excellent opportunity to build your experience in implementing FHIR-based workflows and understanding the FHIR specifications. FHIR is a key standard and a highly desired skill set in the industry.

To be qualified for this position, you:

• Have a bachelor's degree in Computer Science, Healthcare, Business, IT or related field or equivalent experience.
• Have 3+ years of experience in a Product Owner role.
• Have 3+ years of experience with Agile, Scrum, SaFe.
• Have experience in healthcare related settings.
• Have demonstrated critical thinking skills, ability to accurately analyze information and make sound decisions.
• Have ability to take the initiative and accountability for achieving results.
• Have strong communications skills, verbal and written.
• Have strong leadership skills and ability to listen, communicate and motivate teams to achieve results.
• Have flexibility to partner with and negotiate with various personality types at all levels within and outside the organization.
• Have experience in technical product ownership for products with APIs.

What will set you apart:

• You have deep experience working with FHIR and the FHIR specification. This is a requirement for the role.
• You have working knowledge of any healthcare data standards: CDA, IHE Profiles, FHIR or other standards.

What Success Looks Like:

After three months:

• Work with the scrum team to break down requirements, obtain estimates, and maintain a healthy backlog of work that is ready for sprint planning.
• An ability to advocate for and manage the value of the product release.
• Triage incoming product enhancement requests and investigations.
• Maintain a prioritized backlog of user stories and product defects based on business value.
• Lead and communicate the release plan.
• Approve sprint work ensuring sprint objectives are met.

After six months:

• Possess a working understanding of Fusion's suite of FHIR capabilities.
• Detailed understanding of customer needs as it relates to the product backlog.
• Work with Subject Matter Experts to understand the operating context for the product you are leading.
• Work closely with engineering and operation teams to identify and mitigate blockers and dependencies.
• Work with Support, Implementation, and Client Services to manage escalations from client reported issues.
• Lead the refinement process to ensure shared understanding with engineering team.
• Serve as the liaison between the development team and internal and external stakeholders.

After twelve months:

• Work with the larger organization to communicate and make tradeoffs to meet corporate objectives.
• Work with Product Managers to understand and validate customer needs and understand Product Vision
• Work with Product Managers to curate and publish roadmaps.

Travel:

• Required Travel less than 10% for company onsite collaboration and client engagements.

Availity culture and benefits:

• Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Availity offers a robust total rewards package that is competitive and meaningful. We offer a competitive salary and bonus structure. We offer two different types of medical plans: a HDHP plan that has the lowest permitted deductible allowed by the IRS with a generous HSA company contribution and a PPO plan with a low deductible and out of pocket maximum. In addition, Availity offers two dental plans including orthodontia care (even for adults), vision, Employee Assistance Program (EAP), pet care, legal/ID shield services and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You are at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Each associate has 1 paid day per year to volunteer at the non-profit charity of your choice.

Availity perks for remote, hybrid and office-based associates:

• We offer a flexible working environment! Whether you are a fully remote associate or one that enjoys a hybrid or fully onsite approach we are flexible to help ensure you have a working environment to thrive in!
• All associates can have 1on1 sessions with their supervisor or manager to help facilitate transparency and growth within the organization.
• Availity holiday parties/events are available to ALL associates no matter if you are fully remote or have a hybrid or onsite schedule.

Next steps in process:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter resume review
• Manager resume review
• Recruiter phone screen
• Manager video Interview
• Panel video Interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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