Senior Product Owner (IT BSA) - Remote

The Senior IT Business Systems Analyst helps client areas achieve their objectives by serving as a resource across functional boundaries and business areas in the analysis of business and user needs, application of technology solutions.

What are the Key Responsibilities:

• Drives business architecture design (including Business Process), capability roadmap development and strategy development for the domain
• Responsible for leading/facilitating business and functional requirements gathering and determining technical impacts
• Leads the development of system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training
• Provides oversight for the development of user acceptance criteria, test plans and test cases. Oversees functional/user testing (User Acceptance Testing) and accountable for user sign off of changes
• Developing User Stories and Acceptance Criteria: Prioritizing and refining the product backlog, which involves creating and ordering backlog items such as features, user stories, and bug fixes.
• Managing the Product Backlog: Prioritizing and refining the product backlog, which involves creating and ordering backlog items such as features, user stories, and bug fixes.
• Stakeholder Engagement: Communicating with stakeholders to gather requirements, provide updates, and manage expectations.
• Collaborating with Development Teams: working closely with development teams to ensure they understand the backlog priorities and the larger goals of the product.
• Participating in Agile Ceremonies: Attending and actively participating in Agile ceremonies such as sprint planning, reviews, retrospectives, and daily stand-ups.
• Ensuring Quality: Overseeing the development process to ensure the final product meets quality standards and fulfills customer needs.
• Roadmap Planning and Updating:Creating and regularly updating the product roadmap to communicate the direction and progress of the product.
• Understand ITSM Practices: Familiar with ITIL practices such as Change, Incident, etc.

What is Required:

• 5+ years related work experience in Application development and/or systems analysis role
• Experience with enterprise IT Service Management Platform(s), like BMC Helix, Ivanti and ServiceNow
• Experience coordinating activities and deliverables of matrixed teams through software development frameworks In-depth knowledge agile processes and principles.
• Demonstrated success in managing team work effort, including managing timelines, risks, and recommendations on keeping project on track.
• Proven ability to dive deep into issues with the goal to deliver solutions in fast paced evolving environment.
• Proven track record of working with various stakeholders from issue identification to issue resolution
• Hands-on experience with agile management tools like Jira or Rally SAFe framework
• Strong understanding of integration points of assigned business/systems and processes and highly experienced in requirement gathering methodologies and the SDLC
• Proven leadership abilities including effective knowledge sharing, conflict resolution, facilitation of open discussions, fairness and displaying appropriate levels of assertiveness
• Understanding of a variety of architecture standards and ability to apply them in their design work
• Ability to communicate highly complex technical information clearly and articulately for all levels and audiences
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy, and demonstrated negotiation skills and ability to build relationships.
• Excellent communication skills including ability to explain complex technical concepts in a clear and concise manner to audiences with diverse knowledge base.
• Related Bachelor's degree or additional related equivalent work experience IT related field

What is Preferred:

• Lean/Six Sigma certification or Product Owner certification
• Business knowledge of Florida Blue or other healthcare industry.
• ITIL version 3 or 4 Certification

General Physical Demands

Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

What We Offer:

As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:• Medical, dental, vision, life and global travel health insurance;• Income protection benefits: life insurance, Short- and long-term disability programs;• Leave programs to support personal circumstances;• Retirement Savings Plan includes employer contribution and employer match;• Paid time off, volunteer time off, and 11 holidays• Additional voluntary benefits available; and• A comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

Annualized Salary Range: $93,700 - $152,200

Typical Annualized Hiring Range: $93,700 - $117,100

Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities.