Senior Product Solutions Architect - Logs

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos presentations technical evaluations and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Logs family of products represents a strategic evolution in how organizations manage and analyze logs at scale while meeting stringent data residency compliance and cost requirements. The Product Solutions Architect (PSA) will work closely with Datadog customers Logs Product team and the CloudPrem product team to architect implement best practices and drive adoption of the log management suite.

At Datadog we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Serve as the Product Expert on Logs CloudPrem and Observability Pipelines
• Offer guidance on architecture choices data collection and best practices to large Enterprise customers as they adopt these Datadog services across the organization at scale
• Design and validate hands-on production-ready architectures spanning cloud infrastructure Kubernetes platforms and customer-managed environments
• Actively identify opportunities to simplify optimize and standardize deployment patterns reducing operational complexity for customers through architectural guidance and best practices.
• Be a Trusted Advisor to Product Management by providing high quality feedback based on your field experience working closely with our Support Partners and Customers
• Capture repeat customer use cases and solutions and in turn publish Reference Architectures automation patterns and Implementation Guides for Datadog prospect and customer consumption
• Build world class training material solutions briefs blogs and documentation to the wider Datadog field technical teams over the latest product features and capabilities
• Collaborate with other teams at Datadog including Marketing Sales Community Documentation and Evangelism to ensure the success of the Log Management product family
• Exercise the products you represent by building hands-on proof of concepts small scale deployments  to validate solutions and reproduce customer environments
• Engage deeply with customers feeling their operational pain points and driving solutions that measurably improve reliability scalability and day-to-day operations

Who You Are:

• Someone with strong hands-on experience with tools such as Kubernetes including cluster architecture networking storage and operational best practices.
• Someone with strong knowledge of cloud infrastructure fundamentals including networking compute storage and distributed system design.
• Someone familiar with Security Governance and Compliance requirements for industry verticals
• Someone who can dive deep into our Codebase SDKs and GitHub workflows to understand debug and influence product behavior
• Experience with languages like Python and/or Rust and file formats such as JSON and YAML
• A self-starter tech-savvy professional who is comfortable working with bleeding edge technology and processes even if it hasn’t been well defined
• A deep learner and a Subject Matter Expert today that has built advocacy and knowledge across multiple teams with the knowledge you possess 
• Fluent in understanding the observability market domain competition technological shifts and customer needs
• Someone who values getting things done taking ownership from problem definition through implementation and outcome
• Highly detail-oriented especially when working on architectures documentation and customer-facing solutions
• A person who possesses exceptional listening and consultative skills for both internal and external audiences
• Experienced working with customers in high pressure situations where the solution is sometimes not obvious - caring about customer pain and motivated to solve hard problems on their behalf
• Able to sit up to 4 hours traveling to and from client sites 
• Able to travel via auto train or air up to 40% of the time 

Bonus Points:

• Successful track record with 5+ years experience working as an Architect or Consultant 
• Experience using Datadog and/or other observability tools in an SRE or DevOps capacity
• Have recent experience deploying solutions in production environments at scale
• Strong knowledge or experience with Splunk Elastic Opensearch SumoLogic Vector Cribl Quickwit

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development product training and career pathing
• An inclusive company culture able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation cloud migration and infrastructure monitoring of our customers' entire technology stacks. Built by engineers for engineers Datadog is used by organizations of all sizes across a wide range of industries. Together we champion professional development diversity of thought innovation and work excellence to empower continuous growth. Join the pack and become part of a collaborative pragmatic and thoughtful people-first community where we solve tough problems take smart risks and celebrate one another.

Why Work With Us

At Datadog we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems innovate pragmatically and grow together. We promote from within provide mentorship and opportunities for career development and support our colleagues in the process. Best of all? We truly love what we do.

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