Senior Product Strategist

Business Unit Carrier Job ID 30097181 City Atlanta State Georgia Country United States

Date Posted:

2022-10-13-07:00

Country:

United States of America

Location:

CAG24: Atlanta Digital Hub 3350 Riverwood Parkway Suite 900, Atlanta, GA, 30339 USA

What is the future of the city? How might we make the spaces where we live, work, and learn smarter, more sustainable, more responsive? How can data and technology reduce food waste?

These are the questions we encounter every day here at The Digital Foundry at Carrier. As the new digital innovation studio in Carrier Global, the Foundry launches connected platforms and products that use data to solve big societal issues. Our cross-disciplinary team includes product managers, technologists, strategists, researchers, interaction designers, product designers, and software engineers - all passionate about the ability of technology to change the world for the better.

Product Strategists at Carrier have a passion for technology, an empathy for user experiences, and an interest in connected solutions. We work on a range of complex digital innovation and strategic design projects critical to Carrier's continued business growth.

The Senior Product Strategist helps shape our innovation roadmap through a business-relevant, future-looking, and customer-focused perspective. This role will work across the entire digital portfolio, ensuring that our digital solutions are grounded in the rigorous exploration of customer needs, business outcomes and technical feasibility.

Product Strategy

• Inform strategy for digital products and services by evaluating the customer desirability, business viability and technical feasibility
• Define the product vision and business goals, competitive differentiation, value proposition, key features and roadmap for new digital offerings
• Facilitate product discovery and definition sessions with our business unit partners to understand cross-Carrier digital roadmaps and identify opportunities for collaboration
• Work with business stakeholders to prioritize initiatives, features and capabilities based on value to Carrier
• Collaborate with product managers and product owners in the transition from initial visioning to implementation

Customer Co-Innovation

• Plan and facilitate sessions with our customers to identify pain points, opportunities, and desired features for digital products and services
• Coordinate requirements and feature requests across customer segments and business units to inform cross-Foundry digital roadmap
• Champion customer-driven design processes and methodologies, both within Digital Foundry and across our business unit partners

Key Skills

• Strong hands-on knowledge of product development lifecycle.
• Strong hands-on knowledge of design thinking and/or lean startup methodologies.
• Collaborative team-player with the curiosity and confidence to both learn and teach.
• Ability to synthesize unstructured content into a persuasive, strategy-based point-of-view.
• Excellent written and verbal communication skills and executive presence.
• Highly flexible mindset that thrives in ambiguity and can guide others towards clarity.
• Intellectually curious with a desire to understand the bigger picture.

REQUIRED QUALIFICATIONS

• Bachelor's Degree
• 7+ years of work experience in product management, design strategy and/or business strategy
• 3+ years of experience leading and contributing to digital innovation projects.
• 3+ years of experience working with designers, technologists, or product managers.
• Portfolio displaying work samples, product roadmaps, customer insights, etc.

PREFERRED QUALIFIATIONS

• Graduate degree in Business, Product Management and/or Systems Design preferred
• Experience working in a complex matrixed environment with cross-functional stakeholders.
• Experience in product, design and/or strategy with a high level of accountability and autonomy preferred

Location considerations

• Current opportunity to be based in Atlanta GA or Palm Beach FL. Will consider remote for the right candidate.

RSRCAR

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice

COVID-19 vaccines will be required for all newly hired Carrier U.S. Salaried employees.