Senior Production Engineer

We Make Knowledge Worth More.

Kajabi is an incredible place to work (if we do say so ourselves). We call our customers our Heroes because they are. We celebrate and support every one of them working to create a thriving business based on what they know and share with the world.

With our robust product features, Heroes have a single ecosystem in which they can publish, market, and sell online courses, membership sites, communities, and other digital products. Tens of thousands of entrepreneurs rely on Kajabi to build and manage their online businesses, and we are proud to have enabled these entrepreneurs to generate over $3.5 billion in sales from nearly 50 million customers to date.

Kajabi is at another inflection point. With over $100 million in revenue and a significant round of funding that values the company at more than $2 billion, we are writing the next chapter in our journey to build a great, enduring company that redefines the knowledge economy.

Learn more at www.kajabi.com.

The Production Engineer will contribute to a cross-functional team that takes a system-wide, holistic view of Kajabi’s global SaaS products to create and maintain tools and infrastructure that elevate the reliability and efficiency of the platform.  

While the skills and experience needed for this role are demanding, the Production Engineering team is a blend of pragmatic operators and software craftspeople that apply sound engineering principles, operational discipline, and mature automation to our SaaS environments. We specialize in Cloud and Systems, whether it be a database, Infrastructure-as-code, the Linux kernel, or some more specific interest in scaling or distributed systems. If your experience doesn’t exactly match what we’ve described, but you think you would excel on our team because of other skills you might bring, please consider applying. We offer a flexible working schedule and are open to remote and local applicants.

The Impact you will make

• Resolve production incidents. This includes joining a weekly on-call rotation for 24/7 incident response
• Design and develop scalable architectures and work with application developers to ensure the architecture meets the product requirements. Production Engineers at Kajabi are whatever the opposite of Ivory Tower Architects would be, we collaborate with others and drive evolutionary change
• Run our AWS infrastructure with Aurora-PostgreSQL, Kubernetes and Hashicorp toolset
• Define and evolve infrastructure SLOs and collaborate with application developers to define and measure product-level SLOs and metrics
• Collaborate with Business Operations on initiatives around ETL and analytics
• Develop and maintain the CI/CD pipeline by offering self-service tools and coaching the product teams on collective ownership
• Plan and execute upgrades and other maintenance on any system in production
• Create tools and automation that reduce the need for writing documentation for processes and best practices

Attributes for Success and Technical Skills:

• 4-7 years of experience 
• 5+ years of hands-on experience working with modern production systems, including infrastructure, tooling and containers
• We are continuously redefining our working processes and any experience you may have with this would be a great help
• The ability to consistently evaluate current technical approaches to continue to be industry best-of-class
• Thrive in a remote, collaborative environment with co-workers who have different working styles and different sets of expertise
• Infrastructure/cloud automation tooling Experience
• Databases & Caches Experience
• Service Mesh/Discovery & Secrets Tooling Experience
• Continuous Integration and Deployment tools Experience
• Containers and Container Management Experience

Kajabi Team Benefits Package

• Company paid premiums for medical, dental and vision insurance for self and family
• Company sponsored HSA account
• Company 401K, 100% match up-to 6% of employee contributions 
• Equity 
• Flexible vacation policy
• Telecommuting 
• Educational Allowances
• Fitness incentives package
• Company funded mental health resources
• Wellness perks
• Casual Dress

How To Apply

Sound like a good fit for you? Click apply, below!

• Remote and local applicants welcome!
• Links - Send along any links that best showcase your experience, i.e. your portfolio, LinkedIn, blog posts, other writing samples, etc.

Kajabi LLC  is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, veteran status, or any other basis protected by applicable law. #LI-JK #LI-Remote