Senior Program Manager

Position

Senior Program Manager

About Us

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system - and we are deeply committed to a sense of belonging for all, in all phases of life.

We're creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!

CareScout is a division of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.

Your Role

The Senior Program Manager of strategic business initiatives, reporting to the CEO of CareScout Assessments, will be responsible for leading and mentoring projects across the business, along with building a strong strategic and operational view of all business processes. Leverages relationships with internal and external teams; supports the senior leadership reviews and works closely with analytical teams in developing methods to measure success. At this time, this is an individual contribution position, but supervision of CareScout personnel and/or contractors may occur based on work to be accomplished.

You must be an excellent communicator with the ability to communicate at all levels of the business. You must also be comfortable managing multiple tasks, through creative use of available resources and collaboration with business partners.

What You Will Be Doing• Coordinate internal resources and third parties/vendors for the flawless execution of projects.• Oversee large scale projects across the CareScout Assessments business.• Ensure that all projects are delivered on-time, within scope and within budget.• Analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable, and quantifiable business process improvements.• Produce Executive reporting status updates across all businesses.• Develop project scopes and objectives, involving all relevant stakeholders.• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.• Measure project performance using appropriate systems, tools, and techniques.• Create and maintain comprehensive project documentation.• Determine how new information technologies can support reengineering business processes.• Create long- and short-term plans, including setting targets for milestones and adhering to deadlines, to successfully manage initiative to completion.• Serve as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy.• Communicate with leadership to keep the project aligned with goals, offering creative alternate solutions or project paths were needed.• Adjust schedules and targets on the project as needs or financing for the project change.

Must Have/What You Bring• Demonstrated project management and process/productivity improvement skills.• Excellent communication skills: demonstrated ability to influence, negotiate and communicate at all levels of organization.• Ability to manage concurrent deadlines and multiple, shifting priorities.• Ability to quickly interpret business issues and recommend highly impacting positive solutions.• Operations Management with emphasis on project management and facilitating change.• Effectively working with both external and internal customers• Demonstrated leadership skills and ability to motivate teams, embrace and drive change initiatives.• A thirst to learn and expand understanding and knowledge of process improvement and the value or understanding successful change, for self and others.

What We Offer• Opportunity to have real impact on the lives of the people we serve.• Opportunity to work on challenging and rewarding projects.• Opportunity to give back to the communities where we live.• Competitive benefits including:

• Medical, Dental, Vision, Flexible Spending Account options beginning your first day.
• Generous Choice Time Off Policy
• 12 Paid Holidays
• 40 hours of volunteer time off
• 401K Account with matching contributions
• Tuition Reimbursement and Student Loan Repayment
• Paid Family Leave
• Child Care Subsidy Program