Senior Program Manager

The Foundation

We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We provide an exceptional benefits package to employees and their families which include comprehensive medical, dental, and vision coverage with no premiums, generous paid time off, paid family leave, foundation-paid retirement contribution, regional holidays, and opportunities to engage in several employee communities. As a workplace, we're committed to creating an environment for you to thrive both personally and professionally.

The Team

"Guidance, Solutions, Integrity" describes the Legal division's approach to providing responsive legal guidance supporting pursuit of the foundation's mission and implementation of the foundation's programmatic and operational strategies. The Legal division delivers comprehensive legal services by providing efficient and reliable legal guidance, managing legal risk, and supporting the development of solutions to achieve the mission of the foundation and its affiliated entities.

The Legal division partners with our colleagues across the foundation to enable mission-driven work by maintaining an efficient, well-run global organization where employees can thrive and make their best contributions. Doing this well requires effective collaboration, strong alignment, and thoughtful planning across both operational and programmatic teams - as well as shared accountability for mitigating risk and optimizing the foundation's operational resources.

Your Role

Manages the planning and execution of projects and activities supporting improvements and change across legal operations business processes, teams, and functions. Provides proactive program and project leadership, driving project deliverables and keeping team members on track. Partners with cross-functional teams to ensure delivery of outlined scope, business value, timeline, and quality.

What You'll Do

• Provide tactical management throughout project lifecycle and oversee development of all project deliverables (charter, requirements, detailed design, plan, recommendations, post-project, etc.).
• Ensure execution of all activities to meet the defined scope, schedule, and budget.
• Partner with Legal colleagues and stakeholders to support change management approach, including identification of interdependencies with other planned work.

• Ensure effective convening and communication with project members, stakeholders, and senior leadership. Includes status, solutioning, risk/issue management and documenting/tracking key decisions and action items.
• Facilitate meetings and communications throughout the project lifecycle to build momentum and ensure clarity of relevant information to appropriate audiences.
• Establish and cultivate relationships with other project partners/sponsors to coordinate deliverables and ensure alignment on prioritization.
• Coordinate with manager and business sponsorship to ensure project is appropriately resourced and/or tools are effectively handled to achieve objectives.
• Anticipate project-specific risks and minimize impact of change on delivery.

• Develop artifacts, documenting processes and takeaways from each project ensuring knowledge is captured and available for future implementation. Find opportunities for creating templates, playbooks, and standard methodologies for broader use.
• Proven ability to mobilize and empower teams; set direction and approach; resolve conflict.
• Able to deliver tough messages with tact and perseverance;
• May be required to work based on limited information and take steps to resolve ambiguity.

• Research, analyze, and synthesize information for various topics or programs.
• Help identify, plan, project manage and conduct research for learning opportunities, optimization, and knowledge management for Legal division.

Your Experience

We are looking for people who enjoy the opportunity of working on sophisticated problems and collaboratively creating solutions that have the potential for transformational change in the lives of people across the globe. You must be a self-starter prepared to navigate a diverse set of subject areas, bridging a diversity of expertise all the while being a great teammate.

We are looking for a teammate who is:

• Demonstrated sophisticated project management skills and a successful track record of leading or running multiple projects simultaneously. Includes measuring project results and creating dashboards/scorecards, project definition, planning/scoping the work, establishing governance and partners, organizing work meaningfully, designing appropriate solutions, implementing the solutions, managing change, effective communications, analyzing data, and supervising for ultimate impact/effectiveness.
• Ability to adapt to changing priorities and business needs, and proactive in identifying areas of need and generating action plans. Deep organizational and analytical skills and ability to manage dozens of live requests and processes at any time to ensure progress, tracking and success.

• Able to work with flexibility, efficiency, and diplomacy in a fast-paced, challenging environment. Open to rapid change and able to learn new things quickly. Able to distill what is needed next, even without expertise in programmatic content.
• Organized and highly detail orientated with demonstrated ability to act as liaison across matrixed teams and organizations.
• Proactive problem-solver skilled in leading partners toward creative and flexible solutions.
• Ability to communicate to partners at all levels about technical and operational details, effectively adjusting approach to meet varying needs and level of understanding while protecting highly sensitive and legally privileged information. Demonstrates effectiveness influencing individuals and teams without explicit authority.
• Exemplary written and verbal communicator, comfortable communicating in multiple ways while intently and with a bias toward being responsive and productive. Strong preparation and presentation of executive-level information.

• Ability to navigate a wide range of operational issues including legal, security, IT, facilities, events, financial, HR and balance the needs of the foundation, bringing a technical and balanced point of view to both sides. Ability to remain objective and optimistic when both absorbing and communicating information.
• Able to develop and cultivate strong relationships with internal and external partners.
• Recognizes complexity and assesses risks and alternatives in light of contending requirements and incomplete knowledge.
• Demonstrates commanding knowledge of, and ability to work across multiple project management systems, accompanied by knowledge in PowerPoint, Word, Excel, SharePoint, and other web-based software applications.
• Demonstrates DEI mindset in understanding and valuing differences in others and seeking input from the values and uniqueness of people of different groups and cultures.

• At least 5 years of progressive broad operational experience, including in the areas of legal operations, project management, portfolio management, program management.
• Commitment to fostering a positive and supportive work environment amongst all team members, a healthy sense of humor encouraged.

*Must be able to legally work in the country where this position is located without visa sponsorship.

The typical salary range for this role is $127,300 to $236,900 USD. The exact offer will be determined by a variety of factors such as the candidate's individual skills, qualifications, and experience relative to the requirements of the role.

Hiring Requirements

As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.

Candidate Accommodations

If you require assistance due to a disability in the application or recruitment process, please submit a request here.

Inclusion Statement

We are dedicated to the belief that all lives have equal value. We strive for a global and cultural workplace that supports ever greater diversity, equity, and inclusion - of voices, ideas, and approaches - and we support this diversity through all our employment practices.

All applicants and employees who are drawn to serve our mission will enjoy equality of opportunity and fair treatment without regard to race, color, age, religion, pregnancy, sex, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, and prior protected activity.