Senior Program Manager, Learning and Development

ClassDojo's mission is to give every child on Earth an education they love.

We started by building a network that connects teachers, children, and families. ClassDojo’s flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally. They use it to share what’s happening throughout the day through photos, videos, messages, and activities. It is actively used at an unprecedented scale: in over 95% of US schools, reaching ~51 million children in ~180 countries. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. 

We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with deep backgrounds in education and large scale consumer internet, including Instagram, Netflix, Dropbox, Uber, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here—and you’ll pioneer the future of education, too.

What you’ll do:

As ClassDojo’s first Learning & Development leader, you’ll report to the Head of People and build world-class onboarding, hiring, and management development experiences. We’re looking for a leader with exceptional consulting skills who can diagnose needs, develop creative solutions and get measurable results. As a key member of the People Team, you will directly influence the culture, growth and performance of Class Dojo. Come build with us!

Responsibilities:

• Learning Strategy: Partner with business leaders to understand 2023 business priorities and assess learning needs. Define and communicate learning roadmap. 
• World-class programs: The top three priorities for this role are onboarding, hiring skills, and management development. This role will drive V2 of company onboarding and track completion of our 30 and 90-day onboarding goals. This role will develop hiring skills curriculum to amplify our focus on talent density and deepen our interviewer bench. This role will help define what it means to be a manager at ClassDojo and build experiential programing to bring this to life.
• Culture of Candor: Build excellent relationships at all levels of the business. Facilitate in person 360s for leaders and managers. Role model candor and provide coaching and guidance on specific actions.
• Remote-First Strategy: We are proud to be a remote-first company and also believe in the importance of having quality IRL time. This role will support our strategy by developing IRL playbooks that drive candor, collaboration and innovation.
• Systems and Evaluation: Identify the right systems to track and raise awareness of learning opportunities. Leverage data from multiple sources (both quant. and qual.) to evaluate the impact of learning initiatives.

You will be a match if:

• You have 5+ years of experience in an HRBP, Learning & Development role, or similar.
• You have a track record of building scalable programs that deliver on key business needs (and are able to speak to measurable impact).
• You have strong coaching skills and facilitation skills.
• You are comfortable navigating ambiguity and changing priorities; can quickly reassess needs and take highest leverage action.
• You have experience partnering with and building solutions for engineering teams.
• You are a hands-on, scrappy builder, who can go from 0 → 1. You hold the big picture in mind while digging into the details. 
• You are an excellent problem-solver. You are able to break down complex problems into simple, actionable strategies.
• You are a strong cross-functional collaborator who is curious and open to feedback.
• You are comfortable moving quickly and adapting to business needs. You raise the bar for speed and scrappiness.
• Even if you haven’t managed people before, you are a role model for effective people management. You consistently support and challenge team members to achieve excellent results.
• You have clear, concise written and verbal communication.

You might be a good fit if:

• You have experience in high-growth, tech start-up environments.
• You have a strong talent network / are a magnet; great people have followed you over time.

Bonus:

[1] Some more context:

- ClassDojo's 125m Metaverse Mission (Forbes)

- ClassDojo's Second Act Comes with First Profits (TechCrunch) and Sam's note about it.

ClassDojo is committed to a diverse and inclusive workplace. ClassDojo is an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. ClassDojo will make reasonable accommodations for the known physical and mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship would result. In accordance with applicable local ordinances, we will consider for employment qualified applicants with arrest and conviction records.