Senior Project Engineer (Systems)

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 6th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.

Due to continuous growth, we have an exciting opportunity for a skilled (L3) Senior Project Engineer-Systems to join our high performing Professional Services Team. 

This role will be based in Melbourne, open to consider Sydney or Brisbane for an exceptional candidate.

• Provide advanced 3rd levels of Proactive Systems Engineering Infrastructure support and service our customers from a proactive lens.

• Mentor L3 Systems Engineers, be escalation point for L3 support/BAU engineers and provide guidance where needed. 10% of time will be to assist Managed Services when required. 

• Log time daily for all your work as per the standards defined by your team leader. This includes billable time and non-billable time via ITSM tools.

• Design and implementation of Virtualization, MS Windows Domain, Azure IAAS, Office365, Security and backup services as per current best practice in the industry

• Develop High/Low Level design, planning and migration documents across multiple technologies

• In collaboration with the Project Manager, ensure solutions are being delivered in line with design, statement of work and scheduling milestones

• Systems design, configuration, testing, and cutover is done to ensure delivered solution is scalable, secure, redundant, and reliable

• Deliver technical projects individually and as a Team.

• Resolve incidents related to project activities as per Ticket SLA

• Adhere to Incident and Change Management processes as per blueAPACHE/customer standards (ITIL Framework).

• Identify road-blockers and provide alternate approach and/or escalate to engineering manager if required

• Manage project plans and deliver work to agreed priorities, manage own workload to achieve results to agreed standards and within agreed time frames, provide reports of progress as required to engineering and project managers

• Provide relevant Project Artefacts (AS-BUILT, Detailed Design and Planning Document, UAT, etc) to Project Manager.

• Tertiary Education e.g. Bachelor’s/Master’s Degree or at least 5+ years in a System Engineer role specialising in Wintel, VMware, Office365/M365

• Previous role with an IT&T System Integrator, Professional Consulting Services, or similar organisation.

• Must have current MCSA (or equivalent) certification

• Must have at least 2 other vendor related industry certifications

• Strong knowledge and industry experience across a range of systems technologies including vendors such as Microsoft/Azure, VMWare, Citrix and HP

• Strong understanding and demonstrated experience in the use of following technologies.

• Microsoft Server

• Microsoft Active Directory (DNS, DHCP, Group Policy, PKI, DFS, NPS etc)

• Microsoft Exchange On-premises and Online

• Microsoft Office M365 (MAM, MDM, Defender, AD Connect, MFA, etc)

• Microsoft Azure IAAS & PAAS

• Email Filtering (Mimecast, Trend)

• Server Hardware (HP, Cisco, Dell)

• VMware vSphere (Multi host Server Virtualization)

• Anti-Virus technologies (Defender, Trend)

• Industry experience working within the ITIL framework (ITIL certifications highly regarded)

blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator.

• We offer options for you to interview virtually

• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.

• Regular social events and an awesome culture – work with a team of experts in their field

• Ongoing training and development including paid certifications

• Quality hardware and laptop provided

• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!

Please note, all offers of employment at blueAPACHE are subject to Police Clearance Checks.