Senior Project Manager

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s wellbeing.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what is needed. And our award-winning technologists and creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

YOUR ROLE:

As a Senior Project Manager, you are the orchestrator of the client projects – you’re the one who knows how to make things happen.  You’re the master of the execution and process from project initiation to delivery. You are passionate about the CRM and Digital space. You’re creative, solutions-oriented, organized, collaborative and have exceptional people skills.

YOUR RESPONSIBILITIES:

• Orchestrates the motion of every project liaising with all internal departments and client team(s) from start through completion.
• Understands scope of client request and implications. Able to translate requests into tight deliverables, assumptions, estimates/scopes of work and timelines.
• Aligns with resource management to ensure resources are available and present at appropriate times throughout the project lifecycle.
• Manages simultaneous projects within budgetary and schedule constraints. Monitors, reports, prioritizes and solves for project progress and risk. Escalates as necessary to ensure integrity of client scopes and agency profitability.
• Leads quality assurance requirements for the project. Responsible for maintaining the required level of quality through every step of the delivery process.
• Initiates all activities to support project close out and retrospectives.
• Contributes and when assigned leads efficient meetings and conference calls. Ensures timely conference notes and action steps taken.
• Optimize, upload and manage documents and images, using content management system(s) and DAM.
• Support agile team in scoping and planning content-related work
• Support Dev, QA and UAT during development on questions related to content and help triage and troubleshoot content-related or authoring-related bugs
• Support in creation of Confluence pages
• Track content authoring requirements throughout the dev process in order to communicate what needs to be authored after the code release
• Set content guidelines and standard operating procedures
• Identify areas for content enhancement and create related improvement plan 
• Is a champion of the agency process and quality work – and is responsible for optimizing workflow.

REQUIRED SKILLS:

• 5+ years of related agile project management experience, ideally in Digital CRM and 360 program management at an advertising or media agency.
• Capable of respectful, strong working relationships with internal and external team(s) to manage needs and expectations throughout project lifecycle.
• Experience with content platforms, such as AEM and SFMC, or must be confortable onboarding onto and working with new platform environments
• Evidence of working with project management methodologies and tools such as Confluence and Jira.
• Must have strong communication skills.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $90,000-$110,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.