Senior Project Manager

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

The pandemic has highlighted how important telecoms networks are to society. Nokia's Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

As part of the Regional Business Center, you will support US Majors Telco customers in the delivery of world class Fixed Networks, IP and Optics networks in an environment where innovation, trust and autonomy are encouraged, and customer satisfaction is key. With a vibrant and supportive team around you, as a Project Management Professional you will lead Nokia and customer stakeholders to deliver successful projects that exceed customer expectations.

What you will learn and contribute to

As the Customer Project Manager you will have responsibility to successfully manage the planning and implementation of projects, on-time, within defined scope and on budget. You'll be challenged to improve profitability while ensuring both quality and customer satisfaction. The customer facing Project Manager will proactively drive the project team and manage the customer relationship in the scope of the project. You will learn new things every day and are encouraged to share your experiences, questions and concerns openly within the team. Other attributes include:

• In line with PMBOK and Nokia Project Management processes, manage Project Management Plans.
• Provide verbal and writted updates to support both internal and external project reviews.
• Anticipate and mitigate risks while evaluating related financial and customer satisfaction impacts.
• Act as the single point of contact to the customer for all project related business activities.
• Ensure effective project close out, including invoicing and lessons learned.

Your skills and experience

You have:

• PMP certification or equivalent, with a BSc and at least 5 years PM experience in telecommunications field.
• Excellent communication, negotiation, customer interfacing both internal and external, leadership and management skills.
• Strong business acumen in planning and organizing, information integration, decision-making and ability to achieve results while focusing on customer satisfaction and business success.

It would be nice if you also had:

• Experience working in a virtual environment within a geographically diverse team
• Knowledge and experience with Fixed, IP and Optical equipment, including Nokia's products
• Working knowledge and experience with business support tools including Office 365, SAP, Salesforce, Sharepoint

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.