Senior Project Manager

About Klick Health

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

The Project Management Office (PMO) partners with our clients and internal teams to deliver high value and quality programs, projects, and deliverables. While balancing timelines, scopes, and budgets this team collaborates with subject matter experts, client services, and client stakeholders to ensure projects meet clients’ business objectives. 

The PMO has smart, dedicated, and team-oriented individuals who work with diverse cross-functional teams to do the right thing for our clients. We apply the rigor of best practices while continually evolving our ways of working to improve our delivery and client outcomes.

Responsibilities

• Coordinates, leads, and mentors others on project management activities
• Applies risk mitigation across client projects
• Leads $1.75M-2.25M (or $1.75M) of revenue and manages multiple complex projects in parallel
• Manages Scope, risk, schedule, budget, quality, and communication
• Manages relationships with internal and external stakeholders
• Cultivates strong and well-maintained relationships with clients and client teams, demonstrating awareness of client preferences throughout every interaction point
• Actively looks for project or process efficiencies in order to elevate the project management craft
• Helps resolve resourcing conflicts
• Participates in staff planning and solutioning conversations
• Is aware of project metrics against defined portfolio targets and understands the impact that decisions have on metrics. Knows reconciliations and understands how and what they impact (profit, loss, use of contingency, discounted WOs, etc)Coaches Project Manager/Project Coordinator on craft and best practices
• Onboard Project Managers on the team

Preferred Qualifications

• Advanced communication and presentation skills
• Advanced business and financial acumen
• Exceptional interpersonal and collaboration skills
• Exceptional client service mindset, in both delivery and solutions
• Strong negotiation skills
• Proficient with project management tools and technologies, such as Microsoft Projects, Smartsheets, TFS, Jira, financial processing / tools
• Proficient in change management strategies and systems’ implementations
• Solid understanding of agency/marketing/sales environment
• Experience in digital, CRM, software development, digital/interactive and/or new media projects
• Working experience with both waterfall + agile methodologies
• Understanding of SCRUM methodology
• Post secondary Education 5+ years of project management experience or3+ years of agency project management experience
• Certifications considered but not mandatory
• Comfort with and enthusiasm for integrating AI into your work

Thanks for reading and we look forward to hearing from you!

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Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.