Senior Project Manager

Q2 is seeking a Project Manager for our Platform group in Implementations. Reporting to an Implementations Delivery Manager and working closely with Implementation Engineers, the Project Manager is responsible for implementing Q2’s ebanking solutions in order to align with the business requirements of our customers.

RESPONSIBILITIES:

• Managing custom development projects delivered by the Engineering organization at Q2
• Provide oversight and direction of the Engineering support queue and escalated case queue
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
• Coordinating both internally with other departments and externally with Q2 clients and 3rd party vendors on project schedule, status and delivery

EXPERIENCE AND KNOWLEDGE:

• Typically requires a Bachelor’s degree in (relevant
• degree) and a minimum of 8 years of related

  experience; or an advanced degree with 6+ years of

  experience; or equivalent related work experience.

• Experience with technology and/or development background
• Strong analytical and problem-solving skills
• Prioritization of development projects for the Engineering team
• Good interpersonal skills
• Excellent communication skills
• Motivated by providing excellent Customer Service
• 3-5 years of Project Management experience
• Guiding customer requirements and project workflows
• Preferred: 
  • Knowledge of Banking practices
  • Familiarity with a Customer Relationship Management (CRM) system
  • Informal or academic experience with any of the following technologies including, but not limited to: Python, Agile Programming Methodology, HTML/ Java Script/ CSS, SQL RDBMS Management tools, Integrated Development Environments (IDE)
• #LI-REMOTE
• #LI-DM1

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.