Senior Project Manager

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s wellbeing.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what is needed. And our award-winning technologists and creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

YOUR ROLE:

As Sr. Project Manager you are the director of the client projects – you are the one who knows how to make things happen. You are the master of the execution and process from project initiation to delivery. You are passionate about the space from CRM, DM and Digital. You are creative, solutions-oriented, organized, collaborative and have exceptional people skills.

YOUR RESPONSIBILITIES:

• Keep projects moving forward smoothly, develop project plans for new work, ensure that creative can be produced within specified timeframes, efficiently manage + communicate milestones throughout the project lifecycle, proactively mitigate risks and be comfortable adapting to changes from inception to delivery of projects.
• Manage account/project-related meetings including weekly account status meetings, internal reviews, etc. Issue and/or ensure issuance of timely contract reports.
• Co-author all project SOW’s, estimates, and change order documentation. Ensure SOW have been signed off by all department leads and have tight deliverables.
• Effectively manage budget for projects, ensure deliverables can be produced within specified budgets, proactively identify any risks, and escalate needs to business / agency leads to be addressed.
• Align the project team to the work to ensure resources are available and present at appropriate times throughout the project lifecycle.
• Align the project team to the work to ensure resources are available and present at appropriate times throughout the project lifecycle.
• Maintain the required level of quality through every step of the delivery process.
• Vendor Management & Tracking – work with 3rd party partners to align on project related costs, tracking deliverables to the approved budget and internal integration of vendor costs into client SOW documents.
• Manage simultaneous projects within budgetary and schedule constraints.
• Collaborate with disciplines across the agency to deliver the highest quality of work
• If assigned, capable of mentoring junior team members of the best practices of the agency and project management.
• Build respectful, strong working relationships with internal team(s) from Business Leadership to execute resources on a project, as well as external partners and vendors.
• Build respectful, strong working relationships when applicable with client(s). Ensure understanding and adherence to agency process.
• Optimize production workflows and processes with a goal of constant improvement.
• Proficient with programs such as Excel, PPT, SharePoint and Teams.
• Experience with project management/workflow tools a plus.
• Lead efficient meetings and conference calls. Ensures timely conference notes and action steps taken.
• Is a champion of the agency process and quality work. Ensure adherence by all parties.

REQUIRED SKILLS:

• Bachelor’s Degree required.
• 5+ years of experience in CRM and 360 campaign management, i.e. digital, direct mail, video, radio, etc. at an advertising agency at a media, direct marketing or interactive advertising agency.
• Experience in multiplatform content extensions and original content production.
• Working knowledge & understanding of web technologies, including HTML, DHTML, Flash, XML, etc.
• Possess an established track record of successful accomplishment with clients / teams.
• Must be proficient with Workfront or an ability to learn the tool.
• Must have strong organizational skills and be detailed-oriented / stickler for details.
• Must have strong written and communication skills.
• Must have strong leadership skills and ability / desire to mentor junior PM talent (if applicable.)
• Project documentation samples are required (SOW and Project Plan.)

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.