Senior Project Manager - CRM

Bottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer delight, helping them grow their business and win in their markets.

The Senior Project Manager, CRM will contribute to driving critical Salesforce projects and programs that directly support and impact our global community of internal team members by equipping them with the tools, technology and process to be successful in whatever they do.

 This position can be based out of a remote location in the United States, East Coast preferred

 How you’ll contribute:

• Support the Corporate IT Project Management and Enterprise Business Systems teams with program and project administration
• Independently manage complex projects and programs across the IT portfolio, including but not limited to large Salesforce implementations and enhancements
• Drive activities related to the successful execution of projects in the IT portfolio with limited oversight, including (but not limited to): planning, scheduling, resourcing, communication and status reporting, backlog management, risk mitigation, and change management
• Organize and facilitate stakeholder meetings, project planning meetings, daily stand-ups, sprint/release planning and other Agile/Scrum-related meetings
• Lead and/or participate in project retrospectives and determine areas for improvement
• Consistently identify and drive areas for process improvement across the Corporate PMO and IT as a whole

 What will make you successful:

• 5+ years of project management experience within an Enterprise organization
• 2+ years of Salesforce project management experience is strongly preferred
• Ability to collaborate with team members and drive task completion
• Ability to confidently communicate with and present to management/executive-level project stakeholders
• Ability to work in a fast-paced team environment, manage multiple projects, and quickly shift priorities based on management and business needs
• An understanding of the software development life cycle and agile methodologies
• An understanding of project management methodologies and practices
• Technical proficiency with MS Office Suite, including Excel and MS Project
• Technical proficiency with IT Service Management platforms, such as Atlassian JIRA, ServiceNow or similar

You’ll love Bottomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day.

#LifeAtBottomline 

#LI-DNI