Senior Project Manager (Implementation)

C.H. Robinson is looking for a Senior Logistics Project Manager to lead implementation projects in the supply chain industry, focusing on 4PL Managed Supply Chain solutions and integrating TMS software with customer ERP systems. In this role, you’ll leverage your organizational, communication, and problem-solving skills to design innovative solutions, manage project timelines, and align with internal and external stakeholders. You’ll also collaborate with cross-functional teams to deliver advanced supply chain processes and ensure successful project outcomes.

If you’re ready to make a significant impact and drive success in supply chain innovation, apply today and join our team!

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Manage multiple projects simultaneously within a waterfall-based delivery model

• Leads project teams with moderate or high risk, complexity, and resource requirements

• Maintain (or create as needed) all project-related documentation, including project plans, process flows, open item logs, risk/issue logs, project status reports, scope documentation, SOW’s or change requests, handover documents, etc

• Proactively communicate project progress to both customers and internal stakeholders and facilitate project-related meetings to meet deliverables; Escalate quickly as necessary if timelines or scope are at risk

• Lead change management with all stakeholders – internal and external; be confident and assertive with a willingness to challenge appropriately

• Build rapport with project team and customer stakeholders. Serve as the single point of contact and be accountable for all project related activities & requests

• Deliver projects on time and in budget with quality solutions—leveraging internal resources as needed for input

• Work internally on continuous improvement projects to offer solutions for improving our tools and processes. Leverage technical expertise and relationships to contribute to strategy and drive business results

• Anticipates internal and external challenges and proactively puts plans in place to mitigate

• Track and report project financials (budgeted vs actual) for allocated resource hours and billings

• Contribute toward development of tools, methodologies, and presentations for C.H. Robinson Managed Solutions™ Implementation

• Successfully execute the C.H. Robinson Managed Solutions™ Process Transformation Methodology, including:

  • Document customer expectations for C.H. Robinson Managed Solutions™

  • Capture the current supply chain (operational & IT) processes of the customer

  • Document the results of investigative and design workshops

  • Document & contribute to the design of Future State

    • Support creation of customer process maps together with Project Consultant

    • Document changes in roles and responsibilities

    • Identify opportunities for process improvement to increase productivity for all constituents (customer, carrier, supplier, customer’s clients, and C.H. Robinson Managed Solutions™ )

QUALIFICATIONS

Required:

• 7+ years of technical project management experience, managing multiple projects simultaneously.

• 5+ years of experience in Supply Chain, Logistics, and/or Transportation, with an understanding of industry processes and key stakeholders (e.g., transport providers, warehouses, suppliers, and customer stakeholders).

• Experience with Six Sigma, Lean, or other process improvement methodologies.

Preferred:

• Familiarity with project planning tools such as “Monday.com.

• Strong communication skills: exceptional listener, facilitator, and storyteller, capable of influencing senior stakeholders and building consensus.

• Proven ability to juggle multiple priorities, work independently, and organize ambiguous projects with clarity and structure.

• Experience collaborating effectively with internal and external subject matter experts at all levels.

• Ability to organize, design, develop, and deliver projects for diverse audiences in a dynamic, fast-paced, and continuous improvement environment with competing deadlines.

• Working knowledge of Microsoft Office products, including Excel, Word, Visio, and PowerPoint.

• Flexibility to work some weekend or late hours as needed.

• Proficiency in English.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!