Senior Project Services Specialist

The Senior Project Services Coordinator facilitates the installation process of Big Ass Products from the time of sale until through project completion. This position involves working directly with our Strategic Sales team to provide the best installation service to Big Ass Fans biggest customers.

Responsibilities

• Manage larger multi-facility initiatives for Big Ass Fan's strategic accounts. This involves providing regular updates to internal and external stakeholders while maintaining excellence on each individual job.
• Fostering positive relationships with key stakeholders of assigned strategic accounts.
• Take ownership and drive all aspects of installation including scheduling, contractor management, technical assistance, and quality assurance.
• Understand project scope and organize project documents including facility layouts/photos, structural engineering reports, electrical drawings, permits, and purchase orders.
• Establish and maintain open customer communication in conjunction with sales.
• Schedule installation dates by coordinating with subcontractors and customers based on availability and preferred timeframes.
• Provide sales with install price quotes for jobs needing labor/material outside normal scope of work. Facilitate the set up of installer site visits as needed.
• Work with all BAF departments in a professional and friendly manner to resolve any technical issues with installations.
• Manage project scope by ensuring any changes and change orders are documented and approved by customers.
• Review completed installations for accuracy to be sure required procedures and methods were followed.
• Process and manage installer invoices and paperwork with efficiency and accuracy.
• Work on special projects related to project services as assigned.

Requirements

• Bachelor's degree required, general electrical and/or mechanical experience a plus, especially contracting.
• Able to work in a team atmosphere with little supervision and establish excellent working relationships.
• Self-starter with strong leadership skills.
• Adept at concurrently managing multiple projects.
• Excellent communication skills; communicate effectively with all personnel within the organization as well as external customers and contractors.

Why live life Big Ass?You want benefits? We've got your health insurance, life insurance, 401(k) and more. You want Big Ass Benefits? Join us in the cantina for a catered lunch followed by a game of Ping-Pong. Did we break another record today? Let's open the beer fridge and make plans to meet this weekend at the company-sponsored social outing.

Why haven't you applied yet?Big Ass Fans is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, age, disability or veteran status. Big Ass Fans maintains an environment where each individual is valued and respected. Individuals are expected to understand and comply with OSHA and ISO 9001 standards and procedures. Individuals are expected to apply safe work methods when performing the job requirements in hazardous and non-hazardous environments to avoid injury to self to co-workers or damage to property. Individuals are expected to report unsafe work conditions or equipment operations to supervisors immediately and observe all safety rules.

If you need assistance or accommodation due to a disability, you may email us at [email protected] or call us at 1-877-244-3267.