Senior Provider Performance Associate

About the position:

Stellar is looking for a Senior Associate, Provider Performance who will drive performance impact for our customers. The senior associate will be a strategic partner to healthcare providers, clinicians, and practice staff, using quantitative analysis and a strong understanding of healthcare operations to ensure that they are using Stellar's technology product to improve patient quality outcomes. This role is a key part of our Operations Team and works cross-functionally with sales, product, and engineering. 

What you’ll do:

• Strategize with providers, practice managers, and care team staff members to integrate the Stellar Health platform into practice workflow and improve care quality and documentation
• Use analytical tools and qualitative insights to assess practice performance over time and guide improvement on value-based care metrics
• Onboard and train practice staff on effective use of the Stellar Health platform
• Partner closely with account management counterparts to align provider performance with key customer success metrics  
• Translate in-depth understanding of provider and practice staff needs into critical insights for product development 
• Design strategies to help get different types of providers to engage more successfully with Stellar and deliver better outcomes
• Develop internal operational best practices for practice performance management
• Act as a Stellar Ambassador with clients and with other healthcare stakeholders

What you need to have:

• You have at least 3-5 years of experience in healthcare delivery
• Previous experience in healthcare is preferred. Bonus points if you have worked directly with providers
• A determination to help doctors and clinicians provide high quality care
• Strong working knowledge of Excel and other software tools
• Excellent project management experience, including the ability to manage/ juggle multiple priorities
• Thinks critically to solve tough problems
• Strong ability to use data to understand workflows and identify areas of opportunity
• Communicates value clearly and persuasively
• Excellent people skills and the ability to quickly form meaningful relationships with key stakeholders 

Who will love this job:

• You get things done and you love working in a dynamic environment; we move quickly and we need a teammate who will too
• You thrive on helping others and owning successful outcomes
• You are a team player and understand collaboration and accountability are key
• You understand, appreciate and enjoy responsibility
• You are excited by a challenge - you love solving tough problems and getting to the win

Pay:

The salary range for this role is $100,000 - $120,000 and will be eligible for a quarterly performance based bonus. Where a new hire falls within this range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Stellar's bands are designed to allow for individual compensation growth within the role.  As such, new hires typically start at the lower end of the range.  Stellar rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.

Stellar reserves the right to change our compensation bands at any time.